# Twilio: User Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United States

> Twilio status incident “User Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United States” on 2026-05-06: impact minor (vendor’s label), 5.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/wpz4drv9y3nb
Last updated: 2026-05-06T13:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-06 08:01 UTC · Resolved: 2026-05-06 13:15 UTC · Duration: 5.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/wpz4drv9y3nb](https://status.twilio.com/incidents/wpz4drv9y3nb)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-05-06 13:15 UTC: We have observed a recovery in User Authentication Identity Gateway API failure increase and high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-05-06 08:01 UTC, resolved after 5.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/wpz4drv9y3nb
- Citation: Twilio, “User Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United States” (2026-05-06 08:01 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/wpz4drv9y3nb (CC BY 4.0).
- Markdown link: `[Twilio: User Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United States (2026-05-06)](https://rewindex.com/company/twilio/incidents/wpz4drv9y3nb)`


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Canonical: https://rewindex.com/company/twilio/incidents/wpz4drv9y3nb · Markdown: https://rewindex.com/company/twilio/incidents/wpz4drv9y3nb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/wpz4drv9y3nb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:18:45.169Z