What vendors changed

SSvixDelayed message delivery in US region

ngrokOlder ngrok apt packages missing

WixRESOLVED: PayPal Payments Processing Issue

Wix reported a major PayPal Payments Processing outage starting 2025-08-01 12:46 UTC, affecting customers using PayPal payments. It lasted 1 h 19 min and was resolved at 2025-08-01 14:05 UTC; Wix attributed the issue to a technical problem on PayPal’s side and said it was resolved there.

BitbucketSome Bitbucket customers unable to push and clone

Bitbucket reported a major-impact degradation affecting push and clone operations over Git via HTTPS and Git via SSH for some customers. The incident started at 2025-08-01 08:16 UTC and was resolved at 2025-08-01 09:22 UTC, lasting 1 h 5 min; the vendor confirmed normal service had resumed.

CCrusoeVM creation and networking failure for A100 Infiniband type VMs in us-east region

LLeverIntermittent issues impacting Lever Hire

Lever Hire experienced a critical incident involving intermittent 500 errors and profile-related disruptions affecting approximately 50% of users. It started 2025-07-31 16:19 UTC and resolved 2025-07-31 17:40 UTC (1 h 20 min); Lever attributed the disruptions to a database issue and said restarting affected systems resolved them.

QuickBooks OnlineQuickBooks Desktop - Some customers are unable to log in to their Intuit Account from within QuickBooks

A major QuickBooks Desktop outage in Canada and the United States prevented some customers from loading Intuit Account login, potentially blocking Payments and E-Invoicing. It lasted 12 h 26 min, from 2025-07-31 16:06 UTC to 2025-08-01 04:32 UTC. A fix was implemented, and all services were restored.

IInfluxData (InfluxDB Cloud)Serverless - FlightSQL errors in AWS eu-central-1

SSambaNovaQwen3-32B interruption

CockroachDBSQL availability impacted across multiple Serverless clusters.

CockroachDB reported a major SQL availability incident affecting CockroachDB Basic/Standard, initially described as spanning multiple Serverless clusters but later isolated to crl-prod-6rw. It started at 2025-07-29 23:08 UTC and was resolved at 2025-07-29 23:35 UTC; the computed duration was 26 min. CockroachDB reported mitigation and restored availability but did not disclose the cause.

Help ScoutWeb App Performance Issues

Help Scout reported a major incident affecting attachment uploads/downloads, Beacon Live Chats and Contact Forms, and inbound email delivery. It started at 2025-07-29 15:48 UTC and was resolved at 2025-07-29 17:07 UTC, lasting 1 h 18 min; attachment and Beacon errors cleared, and all inbound emails were received.

PulumiMajor outage

Pulumi reported a critical API outage starting 2025-07-28 16:42 UTC, lasting 8 min and resolved at 2025-07-28 16:50 UTC. Pulumi reported a major issue with that morning’s release and began rolling it back; error rates dropped significantly by 07-28 16:43 UTC.

LLatticeLogin and page loading issues

Lattice reported a major application incident starting 2025-07-28 15:42 UTC, leaving some users unable to log in or load pages. Errors subsided at 07-28 15:49 UTC; the incident was resolved at 2025-07-29 15:53 UTC after monitoring confirmed no recurrence of widespread issues, with a recorded duration of 24 h 10 min.

WebflowService disruption impacting the Dashboard, Webflow application and some form submissions

Webflow reported a critical disruption affecting the Dashboard, Webflow application and some form submissions, with latency affecting loading times. The incident started at 2025-07-28 14:20 UTC and was resolved at 2025-07-31 15:23 UTC, lasting 3 days 1 h. Webflow confirmed stability after extended monitoring and actions by its team and upstream provider, without specifying those actions.

GGrainBots failing to join calls

Grain Recorder bots could not join meetings during a critical incident from 2025-07-28 13:21 UTC to 2025-07-28 16:47 UTC, lasting 3 h 26 min. An affected upstream provider deployed mitigations; Grain reported bots joining at normal rates by 07-28 14:11 UTC and later marked the incident resolved.

TypeformTypeform Builder- Can't edit forms

Typeform reported a critical Builder incident affecting form editing, starting at 2025-07-28 08:55 UTC and resolved at 2025-07-28 09:17 UTC after 22 min. A fix was implemented; no cause was stated.

CCrusoeIssues affecting persistent storage in eu-iceland1

Jupyter (Anaconda)Permission issues affecting repo.anaconda.com/pkgs

A critical outage at repo.anaconda.com/pkgs prevented package installations from 2025-07-23 10:30 UTC to 2025-07-23 15:00 UTC, lasting 4 h 30 min. Anaconda restored access by reverting a configuration change it said occurred at 10:36 UTC.

ngrokError with certificates in ngrok

CCodeiumand WindsurfCascade Outage

Codeium reported a major Cascade outage starting 2025-07-22 09:06 UTC, lasting 1 h 6 min and resolved at 2025-07-22 10:12 UTC. The vendor said the issue was identified and a fix was being implemented, but provided no cause or fix details.

UUnbounceNewly Added Domains Stuck in "Configuring" State

Unbounce reported a major outage starting 2025-07-21 23:29 UTC: newly added custom domains were stuck in “Configuring,” while existing domains were unaffected. Unbounce attributed the issue to a Let's Encrypt outage affecting new SSL certificates; it was resolved at 2025-07-22 11:51 UTC after 12 h 22 min.

DDrataAIQA Processing

Drata reported a major AIQA outage starting 2025-07-21 19:41 UTC: an outage at its AI document processing provider caused AIQA runs to fail. It was resolved at 2025-07-21 20:17 UTC after 36 min, and Drata said it implemented a safety measure against similar regressions.

TTeleportTeleport Cloud Signups - Failure to create new Cloud tenant

PrismaPrisma ORM engine binary download issues causing Accelerate and Prisma Postgres errors

HHeapSession Replays Not Loading

Heap’s Session Replay experienced a critical outage preventing replays from loading, starting at 2025-07-18 17:11 UTC and lasting 1 h 59 min until resolution at 2025-07-18 19:10 UTC. Heap deployed a fix at 18:58 UTC and confirmed all session replays were loading and functioning as expected.

SStatsig5xx Spike for Client SDK Initialization

Statsig reported a major 5xx spike affecting Client SDK Initialization and Config Delivery API - US East 1, starting at 2025-07-18 15:10 UTC and resolved at 2025-07-18 15:21 UTC (11 min). Statsig shifted traffic to restore service and identified a GCP outage as the root cause.

HHexCode cells displaying HTML not rendering

Hex reported a major incident on the Main site: code cells displaying HTML were not rendering. It started at 2025-07-18 12:40 UTC and was resolved at 2025-07-18 13:57 UTC, lasting 1 h 16 min. A fix was implemented at 13:26 UTC.

DDNSimpleEmail forwarding issues

SSvix[resolved] delayed delivery for some throttled messages (when endpoint throttling is configured) - normal delivery unaffected.

BBrazeLink-shortening issue impacting all regions

Braze reported a major link-shortening outage across all regions starting 2025-07-17 20:22 UTC, delaying SMS and WhatsApp messages with shortened or tracked URLs and causing HTTP 500 errors on clicks. Service was restored and the message backlog cleared; the incident was resolved at 2025-07-17 21:12 UTC after 50 min.

AActiveCampaignActiveCampaign platform unavailable for Accounts

ActiveCampaign reported a critical platform access outage affecting APAC Region, EU Region and US Region, with multiple services and features potentially returning errors or slower responses. It started at 2025-07-17 18:28 UTC and was resolved at 2025-07-17 20:00 UTC, lasting 1 h 31 min; all services were working as expected.

TypeformTypeform Renderer - Degraded - Intermittent Upstream Error

Typeform reported major intermittent upstream errors affecting live forms, including opening/loading forms and submitting responses. The incident started at 2025-07-17 15:55 UTC and was resolved at 2025-07-17 16:15 UTC, lasting 19 min. Typeform implemented a fix but did not state a cause.

FFullStoryMobile asset upload outage in EU

FullStory reported a major EU Native Mobile asset upload outage starting 2025-07-17 09:08 UTC, resolved at 2025-07-17 09:58 UTC (49 min). Its postmortem attributes 50-70% asset management request failures to routing issues caused by an upload-service update; EU-targeted native mobile builds likely failed. FullStory rolled back the change and implemented a fix.

AActiveCampaignSeveral Features Degraded

ActiveCampaign reported a major degradation affecting SMS and WhatsApp sending and Active Intelligence for US customers, starting 2025-07-16 18:09 UTC. The incident lasted 24 min and was resolved at 2025-07-16 18:33 UTC; the vendor said it identified the issue and was implementing a fix, but provided no cause.

MixpanelErrors Loading Mixpanel.com

Mixpanel.com experienced loading errors affecting Application Availability in EU, IN and US, with vendor-rated major impact. The incident started at 2025-07-16 17:43 UTC and was resolved at 2025-07-16 18:21 UTC, lasting 38 min; Mixpanel implemented a fix but did not state a cause.

LLeverLever host job sites failing to load/taking a long time to load.

Lever-hosted job sites failed to load or loaded slowly in a major incident affecting Career Site and Global Data Center - LeverTRM - Career Site. It started at 2025-07-16 17:19 UTC and lasted 47 h 42 min, resolving at 2025-07-18 17:01 UTC; Lever reported implementing a fix at 07-17 16:57 UTC.

SSmartsheetInvestigating: Smartsheet Inaccessible

Smartsheet reported a major outage preventing some customers from accessing and navigating the application, starting 2025-07-16 00:27 UTC and resolved at 2025-07-16 02:45 UTC (2 h 17 min). Increased traffic to a core service overwhelmed another critical internal service; Smartsheet adjusted traffic and scaled affected services.

FFrontFront not loading [us-west-2][by_company_00007]

Front reported a critical App outage in us-west-2, with some customers unable to load the app, starting 2025-07-15 16:28 UTC. It was resolved at 2025-07-15 18:00 UTC after 1 h 31 min; Front said it identified the root cause and recovered but did not disclose the cause or fix.

FFrontFront not loading [us-west-2][by_company_00007][by_company_00001]

Front reported a critical App outage in us-west-2: some customers experienced issues loading the app. It started at 2025-07-15 15:11 UTC and was resolved at 2025-07-15 15:52 UTC, lasting 41 min; a fix was implemented and monitored before resolution.

TrelloUsers experiencing issues with Email to Board failing

Trello’s Email to Board failed for some users in a major-impact outage from 2025-07-15 03:43 UTC to 2025-07-15 05:45 UTC, lasting 2 h 2 min. Trello reverted a faulty internal configuration to restore functionality; users can resubmit failed emails to create cards.

SSprout SocialEmail Delivery Issues

Sprout Social reported a major email-sending outage affecting the Sprout Social Web Application from 2025-07-14 23:02 UTC to 2025-07-14 23:35 UTC, lasting 33 min. The incident was resolved; no cause or fix was stated.

SSprout SocialAnalytics & Reporting Issue

Sprout Social reported a major analytics and reporting degradation in its Web Application, starting 2025-07-11 17:37 UTC and resolved 2025-07-14 15:35 UTC, lasting 2 days 21 h. A fix was implemented; report metrics for 7/11/25 could be delayed.

CCrusoeInvestigating Control Plane Failures in US-Southcentral

RootlySome Slack notifications not being delivered

Rootly reported a major outage affecting delivery of Slack Blocks for Alert notifications, starting at 2025-07-11 13:05 UTC and resolved at 2025-07-11 13:58 UTC, lasting 53 min. Rootly identified the issue and reported deploying a fix; the outage was limited to those notifications.

IInfluxData (InfluxDB Cloud)The ListTables endpoint in the Management API in some Cloud Dedicated clusters is unavailable at the moment

GrammarlyIssues with text checking

Grammarly reported a critical outage affecting Writing Suggestions that prevented users from checking text. It started at 2025-07-10 13:45 UTC and was resolved at 2025-07-10 14:11 UTC, lasting 26 min; no cause or specific fix was stated.

ConfluenceIntermittent failure in Forge app invocation

Confluence reported major intermittent Forge app invocation failures affecting smart links and scheduled triggers, with errors reported from 5:44 am UTC to 7:44 am UTC. The archived incident started 2025-07-10 08:32 UTC and resolved 2025-07-10 08:55 UTC (22 min). Mitigations reduced errors, and all scheduled triggers were replayed.

LLogz.ioSome Log Shippers are no longer sending log data for a portion of Accounts

Logz.io reported a critical Logs Ingestion outage: some log shippers failed to send data for a portion of accounts. It started at 2025-07-09 15:52 UTC and was resolved at 2025-07-09 15:59 UTC, with a computed duration of 6 min; no cause or fix was stated.

UUnbounceApp.unbounce.com Currently Not Available

Unbounce reported a critical outage of app.unbounce.com starting at 2025-07-08 23:07 UTC; visitors could see access errors, but live landing pages were unaffected. The app was operational again at 07-08 23:11 UTC, and the incident was resolved at 2025-07-08 23:35 UTC, with a reported duration of 27 min.