Changes / Wix / RESOLVED: PayPal Payments Processing Issue

Wix: Major incident: RESOLVED: PayPal Payments Processing Issue

Summary

Wix reported a major PayPal Payments Processing outage starting 2025-08-01 12:46 UTC, affecting customers using PayPal payments. It lasted 1 h 19 min and was resolved at 2025-08-01 14:05 UTC; Wix attributed the issue to a technical problem on PayPal’s side and said it was resolved there.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: RESOLVED: PayPal Payments Processing Issue
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-08-01 12:46 UTC
AddedResolved time#5
Before: not present
After: 2025-08-01 14:05 UTC
AddedAffected components#6
Before: not present
After: Payments - Third-Party Payment Providers, Third-Party Payment Providers
AddedUpdateidentified#7
Before: not present
After: We've identified that issues with PayPal Payments Processing is due to a technical issue on PayPal side.
AddedUpdateidentified#8
Before: not present
After: We've identified that issues with PayPal Payments Processing is due to a technical issue on PayPal side. Please refer to PayPal for additional information: https://www.paypal-status.com/incident/production
AddedUpdatemonitoring#9
Before: not present
After: We're seeing a decrease of complaints regarding PayPal Payments Processing due to a technical issue on PayPal side. In case you still experience issues, please refer to PayPal for additional information: https://www.paypal-status.com/incident/production
AddedUpdateresolved#10
Before: not present
After: Issue with PayPal Payments Processing is resolved on PayPal side. Please refer to PayPal Status Page for additional information: https://www.paypal-status.com/incident/production

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: RESOLVED: PayPal Payments Processing Issue (this change)
Wix reported a major PayPal Payments Processing outage starting 2025-08-01 12:46 UTC, affecting customers using PayPal payments. It lasted 1 h 19 min and was resolved at 2025-08-01 14:05 UTC; Wix attributed the issue to a technical problem on PayPal’s side and said it was resolved there.
Major incident

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