# Wix: Major incident: RESOLVED: PayPal Payments Processing Issue

**Summary:** Wix reported a major PayPal Payments Processing outage starting 2025-08-01 12:46 UTC, affecting customers using PayPal payments. It lasted 1 h 19 min and was resolved at 2025-08-01 14:05 UTC; Wix attributed the issue to a technical problem on PayPal’s side and said it was resolved there. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-08-01 12:46 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/6zl5tdpz8j6y](https://stspg.io/6zl5tdpz8j6y)
- [Company: Wix](https://rewindex.com/company/wix.md)
- Versions: before (none: first archived) → after incident\_version:267/ys33z03xfll8@756d82620801
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ RESOLVED: PayPal Payments Processing Issue
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-08-01 12:46 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-08-01 14:05 UTC
```

**6. Added: Affected components**

```diff
+ Payments - Third-Party Payment Providers, Third-Party Payment Providers
```

**7. Added: Update** (identified) · 2025-08-01 12:46 UTC

```diff
+ We've identified that issues with PayPal Payments Processing is due to a technical issue on PayPal side.
```

**8. Added: Update** (identified) · 2025-08-01 12:58 UTC

```diff
+ We've identified that issues with PayPal Payments Processing is due to a technical issue on PayPal side. Please refer to PayPal for additional information: https://www.paypal-status.com/incident/production
```

**9. Added: Update** (monitoring) · 2025-08-01 13:16 UTC

```diff
+ We're seeing a decrease of complaints regarding PayPal Payments Processing due to a technical issue on PayPal side. In case you still experience issues, please refer to PayPal for additional information: https://www.paypal-status.com/incident/production
```

**10. Added: Update** (resolved) · 2025-08-01 14:05 UTC

```diff
+ Issue with PayPal Payments Processing is resolved on PayPal side. Please refer to PayPal Status Page for additional information: https://www.paypal-status.com/incident/production
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-08-01 12:46 UTC | Major incident: RESOLVED: PayPal Payments Processing Issue (this change) | outage |

All Wix changes: [timeline](https://rewindex.com/company/wix/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i14afc300579d23 · Markdown: https://rewindex.com/change/i14afc300579d23.md · JSON: https://rewindex.com/api/v1/changes/i14afc300579d23 · Generated 2026-10-18T02:55:31.268Z