ChangesCrusoeInvestigating Control Plane Failures in US-Southcentral
Crusoe: Major incident: Investigating Control Plane Failures in US-Southcentral
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Crusoe removed; blue is what they added. Muted text is unchanged context.
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After: Investigating Control Plane Failures in US-Southcentral
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After: major
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After: resolved
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After: 2025-07-11 14:28 UTC
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After: 2025-07-11 16:21 UTC
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After: API
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After: We're currently investigating an issue impacting our control plane in the US-Southcentral region. Customers may experience errors or timeouts when making certain API calls, including those for creating new virtual machines.
Our engineering team is investigating the underlying cause with the highest priority. We appreciate your patience and will provide another update as soon as we have more information.
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After: We've identified a potential issue on the control plane network and we're working to address the issue currently.
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After: A fix has been applied and the outage has been mitigated. Services have returned to normal operations in US-Southcentral region. We are continuing to monitor the situation and validate preventive measures. Please contact support@crusoecloud.com if you are still experiencing any issues.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Friday, July 11, 2025
1 incident change
- MajorMajor incident
Investigating Control Plane Failures in US-Southcentralthis change