Crusoe: Investigating Control Plane Failures in US-Southcentral
Affected components: API
Timeline of updates
- investigating
We're currently investigating an issue impacting our control plane in the US-Southcentral region. Customers may experience errors or timeouts when making certain API calls, including those for creating new virtual machines. Our engineering team is investigating the underlying cause with the highest priority. We appreciate your patience and will provide another update as soon as we have more information.
- identified
We've identified a potential issue on the control plane network and we're working to address the issue currently.
- monitoring
A fix has been applied and the outage has been mitigated. Services have returned to normal operations in US-Southcentral region. We are continuing to monitor the situation and validate preventive measures. Please contact support@crusoecloud.com if you are still experiencing any issues.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).