Changes / Logz.io / Some Log Shippers are no longer sending log data for a portion of Accounts

Logz.io: Critical incident: Some Log Shippers are no longer sending log data for a portion of Accounts

Summary

Logz.io reported a critical Logs Ingestion outage: some log shippers failed to send data for a portion of accounts. It started at 2025-07-09 15:52 UTC and was resolved at 2025-07-09 15:59 UTC, with a computed duration of 6 min; no cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 75%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Some Log Shippers are no longer sending log data for a portion of Accounts
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-07-09 15:52 UTC
AddedResolved time#5
Before: not present
After: 2025-07-09 15:59 UTC
AddedAffected components#6
Before: not present
After: Logs Ingestion
AddedUpdateinvestigating#7
Before: not present
After: We are currently Investigating an Issue with effecting some log shippers failing to send data to logzio
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Some Log Shippers are no longer sending log data for a portion of Accounts (this change)
Logz.io reported a critical Logs Ingestion outage: some log shippers failed to send data for a portion of accounts. It started at 2025-07-09 15:52 UTC and was resolved at 2025-07-09 15:59 UTC, with a computed duration of 6 min; no cause or fix was stated.
Major incident

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