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ChangesCrusoeIssues affecting persistent storage in eu-iceland1

Crusoe: Major incident: Issues affecting persistent storage in eu-iceland1

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Crusoe removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Issues affecting persistent storage in eu-iceland1
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-07-24 08:30 UTC
AddedResolved time#5
Before: not present
After: 2025-07-24 11:36 UTC
AddedAffected components#6
Before: not present
After: Persistent Storage, Storage - Persistent Storage
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue affecting VM's in eu-iceland1
AddedUpdateidentified#8
Before: not present
After: We have identified an issue with our persistent disk storage system for a subset of VM's in eu-iceland1. Our engineers are now working to restore service.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented for the persistent disk storage system. We are observing recovery, and affected virtual machines in eu-iceland1 are returning to a healthy state. Our team will continue to monitor the platform to ensure full service restoration and stability. We will provide the next update once the incident is fully resolved. We appreciate your understanding and support. If you experience any issues, please don't hesitate to contact us at support@crusoecloud.com.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, July 24, 2025

1 incident change

All Crusoe changesCrusoe profileMarkdownJSON