# Crusoe: Major incident: Issues affecting persistent storage in eu-iceland1

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-07-24 08:30 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/fdkgc5l1f9yp](https://stspg.io/fdkgc5l1f9yp)
- [Company: Crusoe](https://rewindex.com/company/crusoe.md)
- Versions: before (none: first archived) → after incident\_version:709/myc88y3gmnp5@73a2c8175efe
- Change 1 of 1 for this incident

Incident page (full timeline): [Issues affecting persistent storage in eu-iceland1](https://rewindex.com/company/crusoe/incidents/myc88y3gmnp5.md)
## What changed

**1. Added: Title**

```diff
+ Issues affecting persistent storage in eu-iceland1
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-07-24 08:30 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-07-24 11:36 UTC
```

**6. Added: Affected components**

```diff
+ Persistent Storage, Storage - Persistent Storage
```

**7. Added: Update** (investigating) · 2025-07-24 08:30 UTC

```diff
+ We are currently investigating an issue affecting VM's in eu-iceland1
```

**8. Added: Update** (identified) · 2025-07-24 10:26 UTC

```diff
+ We have identified an issue with our persistent disk storage system for a subset of VM's in eu-iceland1. Our engineers are now working to restore service.
```

**9. Added: Update** (monitoring) · 2025-07-24 10:52 UTC

```diff
+ A fix has been implemented for the persistent disk storage system. We are observing recovery, and affected virtual machines in eu-iceland1 are returning to a healthy state. Our team will continue to monitor the platform to ensure full service restoration and stability. We will provide the next update once the incident is fully resolved. We appreciate your understanding and support. If you experience any issues, please don't hesitate to contact us at support@crusoecloud.com.
```

**10. Added: Update** (resolved) · 2025-07-24 11:36 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-07-24 08:30 UTC | Major incident: Issues affecting persistent storage in eu-iceland1 (this change) | major |

All Crusoe changes: [timeline](https://rewindex.com/company/crusoe/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/icda5da40aa1d53 · Markdown: https://rewindex.com/change/icda5da40aa1d53.md · JSON: https://rewindex.com/api/v1/changes/icda5da40aa1d53 · Generated 2026-10-20T00:00:16.980Z