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ChangesDNSimpleEmail forwarding issues

DNSimple: Major incident: Email forwarding issues

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what DNSimple removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Email forwarding issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-07-18 05:00 UTC
AddedResolved time#5
Before: not present
After: 2025-07-18 15:34 UTC
AddedAffected components#6
Before: not present
After: Email Forwards
AddedUpdateinvestigating#7
Before: not present
After: We’re currently experiencing problems with email forwarding delivery to a subset of users. We are investigating the root cause and will post updates as soon as we have more information.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdateidentified#9
Before: not present
After: We have fixed the root cause and our team is consolidating the existing email forward configurations in our upstream partner.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Friday, July 18, 2025

1 incident change

All DNSimple changesDNSimple profileMarkdownJSON