Changes / Hex / Code cells displaying HTML not rendering

Hex: Major incident: Code cells displaying HTML not rendering

Summary

Hex reported a major incident on the Main site: code cells displaying HTML were not rendering. It started at 2025-07-18 12:40 UTC and was resolved at 2025-07-18 13:57 UTC, lasting 1 h 16 min. A fix was implemented at 13:26 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 81%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Code cells displaying HTML not rendering
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-07-18 12:40 UTC
AddedResolved time#5
Before: not present
After: 2025-07-18 13:57 UTC
AddedAffected components#6
Before: not present
After: Main site
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Code cells displaying HTML not rendering (this change)
Hex reported a major incident on the Main site: code cells displaying HTML were not rendering. It started at 2025-07-18 12:40 UTC and was resolved at 2025-07-18 13:57 UTC, lasting 1 h 16 min. A fix was implemented at 13:26 UTC.
Major incident

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