Changes / Mixpanel / Errors Loading Mixpanel.com

Mixpanel: Major incident: Errors Loading Mixpanel.com

Summary

Mixpanel.com experienced loading errors affecting Application Availability in EU, IN and US, with vendor-rated major impact. The incident started at 2025-07-16 17:43 UTC and was resolved at 2025-07-16 18:21 UTC, lasting 38 min; Mixpanel implemented a fix but did not state a cause.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Errors Loading Mixpanel.com
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-07-16 17:43 UTC
AddedResolved time#5
Before: not present
After: 2025-07-16 18:21 UTC
AddedAffected components#6
Before: not present
After: Application Availability - Application Availability (EU), Application Availability - Application Availability (IN), Application Availability - Application Availability (US), Application Availability (EU), Application Availability (IN), Application Availability (US)
AddedUpdateinvestigating#7
Before: not present
After: We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Errors Loading Mixpanel.com (this change)
Mixpanel.com experienced loading errors affecting Application Availability in EU, IN and US, with vendor-rated major impact. The incident started at 2025-07-16 17:43 UTC and was resolved at 2025-07-16 18:21 UTC, lasting 38 min; Mixpanel implemented a fix but did not state a cause.
Major incident

All Mixpanel changes → · Mixpanel profile · Markdown · JSON