What vendors changed

CConfluentConnection failures in a set of PNI Gateways for Kafka Clusters in AWS us-east-1 and us-west-2

Confluent Cloud reported major connection failures in a set of PNI Gateways for Kafka Clusters in AWS us-east-1 and us-west-2, starting 20:26 UTC May 21, 2026. Confluent stated full mitigation by 23:56 UTC May 21, 2026, with service operating normally. The resolved incident record’s computed duration was 1 min.

SSalesforceHeroku Retroactive Feature Disruption: Dashboard

Salesforce reported a major Heroku Dashboard disruption affecting 1 instance, starting at 2026-05-21 22:45 UTC and resolved at 2026-05-22 14:15 UTC after 15 h 30 min. No cause or fix was stated.

SSalesforceService Disruption: Core Service

Salesforce reported a critical Core Service disruption across 81 instances; USA East Region customers could not log in via login.salesforce.com or test.salesforce.com. It started 2026-05-21 20:00 UTC and lasted 5 h 37 min, resolving 2026-05-22 01:37 UTC. Salesforce identified storage and system resource exhaustion causing instability and said it cleared affected systems.

Bunny.netDNS issues with bunny.net

Bunny.net reported a major DNS outage affecting most services from 2026-05-21 16:39 UTC to 2026-05-21 18:21 UTC, lasting 1 h 41 min. An internal domain-management process failure led to bunny.net being temporarily suspended; Bunny.net worked with its registrar to restore the domain, with affected services recovering as DNS changes propagated globally.

PPandaDocIntegrations are not responding; PDF won't download

PandaDoc reported a critical outage affecting integrations and PDF downloads, with document creation, editing and uploads also listed as affected in US & Global components. The incident started at 2026-05-21 15:07 UTC and was resolved at 2026-05-21 16:04 UTC, lasting 57 min; PandaDoc confirmed normal operation but stated no cause or specific fix.

GGorgiasSome merchands are reporting orders missing from the widgets / search

Some merchants reported orders missing from Gorgias widgets/search, affecting the Shopify integration. The vendor rated the incident major; it lasted 1 h 39 min, from 2026-05-21 14:24 UTC to 2026-05-21 16:03 UTC. Gorgias reported redeploying a previous Helpdesk version as a fix and stated no data was lost.

GitLabElevated error ratio for web service

GitLab reported a major incident involving elevated webservice error rates starting 2026-05-21 09:42 UTC, lasting 47 min and marked resolved at 2026-05-21 10:29 UTC. GitLab identified impact as limited to gitlab-org, with no impact observed outside it, and moved the ongoing investigation to a confidential internal incident; no cause or fix was stated.

GGorgiasTicket Search is delaying on one of the helpdesk cluster

Ticket Search was delayed on Helpdesk Clusters - europe-west4-e7f4 in a major-impact incident from 2026-05-21 07:21 UTC to 2026-05-21 08:41 UTC, lasting 1 h 19 min. Gorgias implemented a fix at 2026-05-21 08:12 UTC and subsequently marked the incident resolved.

JFrogJFrog Cloud Platform outage affecting subset of customers in AWS US East region

JFrog reported a critical Cloud Platform outage affecting a subset of customers in AWS US East, citing an infrastructure issue. It started at 2026-05-21 06:04 UTC and was resolved at 2026-05-21 06:35 UTC, lasting 31 min; JFrog confirmed all regional services were fully operational and engineers continued monitoring.

TTeleportApp Access for Beams is Temporarily Disabled

DDialpadSome customers may be experiencing issues with IVR

Dialpad reported a major Omnichannel incident affecting IVR for some customers, starting 2026-05-20 18:58 UTC and resolved 2026-05-21 00:26 UTC, lasting 5 h 28 min. A fix was implemented and monitored; no cause was stated.

DDrataMSSP Tenant Access Issue

Drata reported a major tenant access outage affecting a subset of customers working with managed security service providers (MSSPs), starting 2026-05-20 17:56 UTC. A fix was implemented, and the incident was resolved at 2026-05-22 19:07 UTC after 2 days 1 h.

SquarespaceConnectivity Issues

Squarespace reported a major connectivity incident affecting Site Editing and Site Loading, with connectivity issues and 503 errors on sites. It started at 2026-05-20 17:45 UTC and was resolved at 2026-05-20 18:15 UTC, lasting 29 min. A fix was implemented by 2026-05-20 18:07 UTC; no cause was stated.

SSemgrepLogins are failing for users via GitHub auth

Semgrep reported a major outage affecting GitHub-auth logins starting 2026-05-20 17:34 UTC; SSO logins were unaffected. A fix was rolled out at 17:49 UTC, restoring logins, and the incident was resolved at 2026-05-20 18:18 UTC after 44 min.

BuildkiteDelayed notifications

Buildkite reported a major incident affecting a subset of customers, with delayed email, GitHub commit status, Slack and webhook notifications; the postmortem also noted build dispatch and metrics latency. It started at 2026-05-20 16:40 UTC and resolved at 2026-05-20 17:39 UTC, lasting 59 min. Buildkite applied mitigations and monitored recovery.

ChargebeeIntermittent API Failures - EU Region

Chargebee reported major-impact intermittent API request timeouts in the EU region between 15:02 UTC and 15:16 UTC. The incident record started and resolved at 2026-05-20 16:09 UTC (computed duration: 0 min); Chargebee said the issue was resolved and services were operating normally.

OOptimizelyFlags permission issue.

Optimizely reported a critical flags permission issue affecting Application UI and Optimizely REST API, including Feature Experimentation. It started at 2026-05-20 09:42 UTC and was resolved at 2026-05-20 11:30 UTC, lasting 1 h 48 min; a fix was implemented at 10:10 UTC, but no cause or specific customer impact was stated.

HootsuiteLinkedIn Authentication Issues

A major LinkedIn authentication outage affected Hootsuite Web Application and Hootsuite Mobile Application, causing some connections and reconnections for LinkedIn Profiles and LinkedIn Company Pages to fail. Hootsuite attributed this to LinkedIn internal API instability affecting the authorization profile-information endpoint. It started at 2026-05-20 09:34 UTC and was resolved at 2026-05-20 16:22 UTC; reported duration: 6 h 47 min.

CCrusoeCompute instance availability degraded in us-east1-a

WWorkOSWebhook delivery delays

WorkOS reported major delays delivering a subset of webhooks starting at 2026-05-19 21:43 UTC, delaying affected webhook delivery for 16 min. The incident was resolved at 2026-05-19 22:00 UTC after the webhook queue backlog was delivered.

NetlifyElevated response times affecting origin services

Netlify reported a critical incident affecting Build Pipeline, Netlify Application UI, and Netlify Functions, with latency, errors, intermittent site unavailability, and builds failing to start or delayed. It started at 2026-05-19 21:08 UTC and was resolved at 2026-05-19 23:04 UTC, lasting 1 h 55 min. Netlify implemented mitigation and confirmed normal operation.

SSemgrepScheduling delays for Semgrep Managed Scanning (SMS)

Semgrep reported major scheduling delays in Semgrep Managed Scanning (SMS), with some scans failing to execute. Recorded start: 2026-05-19 18:54 UTC, with reported onset approximately 18:30 UTC; resolved: 2026-05-19 21:33 UTC; duration: 2 h 38 min. After a system change was deployed, scheduling queues and scan success rates began recovering.

SquarespaceAcuity Scheduling Service Disruption

Squarespace reported a major Acuity Scheduling disruption that prevented existing users from creating new Acuity trials; it warned all users and services may be affected. The incident started at 2026-05-19 17:06 UTC and was resolved at 2026-05-19 17:35 UTC, lasting 29 min. Engineering identified the root cause and reported implementing a fix, without specifying details.

PPendoGuide Delivery Outage - US1 Region

Pendo reported a critical guide delivery outage in the US1 environment (us1.app.pendo.io): guides were not loading for end users. The incident ran from 2026-05-19 16:50 UTC to 2026-05-19 19:06 UTC, lasting 2 h 16 min. Mitigation changes partially restored service; guides were loading normally by 17:33 UTC, with full resolution confirmed at 19:06 UTC.

AircallWorkspace App - Error loading conversations

Aircall reported a major outage affecting conversation loading in Aircall Workspace on Desktop and Web, starting 2026-05-19 15:48 UTC and resolved at 2026-05-19 17:15 UTC, lasting 1 h 26 min. A fix restored conversation loading by 16:35 UTC; no cause was stated.

LLaunchDarklyEvent Ingestion Delays

LaunchDarkly reported major event-ingestion delays affecting Experimentation results and Guarded Rollouts, starting 2026-05-19 14:49 UTC and resolving 2026-05-19 14:54 UTC (5 min). No data was lost; the vendor said it identified the root cause and was releasing a fix, then confirmed normal ingestion and full restoration.

SSalesforceMarketing Cloud Disruption: Marketing Cloud Core Service

Salesforce reported a major outage affecting Marketing Cloud Core Service on 1 instance, starting 2026-05-19 11:09 UTC and resolved at 2026-05-19 11:17 UTC, lasting 8 min. No cause or fix was stated.

BrexIntermittent Dashboard Errors

Brex reported a critical Dashboard incident in which some requests were blocked with a misleading error message. It started and was resolved at 2026-05-19 00:15 UTC, with a computed duration of 0 min; no cause or specific fix was stated.

MMaven Centralsearch.maven.org is down

SSalesforceService Disruption: Core Service

Salesforce reported a critical Core Service disruption affecting 1 instance, starting at 2026-05-18 17:53 UTC and resolved at 2026-05-18 18:02 UTC after 9 min. No cause or fix was stated.

ChargebeeAPI Service Degradation

Chargebee reported major API degradation across AU, EU and US, with intermittent 5xx errors caused by an internal change; reverting it restored stability. The stated impact window was 10:06 UTC to 10:17 UTC on 2026-05-18, while recorded start and resolution were both 2026-05-18 11:05 UTC (computed duration: 0 min).

GitLabJobs not being picked up/stuck pending

GitLab reported a major CI/CD degradation: some jobs remained pending because of runner pool exhaustion, affecting hosted runners for community contributions, Linux, macOS and Windows. It started at 2026-05-18 11:03 UTC and was resolved at 2026-05-18 12:41 UTC, lasting 1 h 38 min; additional runners restored normal queueing.

OOptimizelyCMP: Some Home Page Sections & Requests Module Displaying No Data

Optimizely reported a major CMP outage: Requests and the Home Page’s My Work, My Team’s Work, and Watching sections appeared empty for a subset of customers. It started at 2026-05-18 09:20 UTC and resolved at 2026-05-18 10:54 UTC, lasting 1 h 33 min. A fix was implemented at 09:41 UTC; no cause was stated.

StripeElevated MobilePay errors

1PasswordSaaS Manager performance is degraded

1Password’s SaaS Manager had a major incident in the US and EU regions affecting file uploads/downloads, image and page loading, and some integrations and workflows. It started at 2026-05-16 15:51 UTC and was resolved at 2026-05-16 20:36 UTC, lasting 4 h 44 min; image-loading issues persisted after other functions recovered.

DatadogAzure Metrics Reporting

Datadog reported a critical Azure metrics submission issue affecting Metrics and Infra Monitoring from 2026-05-16 02:17 UTC to 2026-05-16 03:43 UTC, lasting 1 h 25 min. A fix was implemented, and Azure metrics were reporting as expected when the incident was resolved.

GrammarlySome Grammarly and Superhuman users may be unable to log in

Some Grammarly and Superhuman users could not log in or reset passwords during a vendor-rated critical incident starting 2026-05-15 16:33 UTC. A fix was implemented at 16:43 UTC, and the incident was resolved at 16:45 UTC after 12 min.

GitLabDegraded performance affecting Duo features

GitLab reported major degradation in Duo Agent Platform workflows on GitLab.com and GitLab Dedicated: some code review and custom flows failed or showed “Session failed.” The incident ran from 2026-05-15 15:37 UTC to 2026-05-15 18:11 UTC (2 h 34 min), resolving after a revert restored normal error rates and running flows.

SSalesforceCc Storefront SAnd Or Business Manager Unavailable: B2 CCore

Salesforce reported a major B2 CCore outage affecting some Commerce Cloud Storefronts: customers could not access Storefronts, and pages and prices failed to load. It ran from 2026-05-15 12:26 UTC to 2026-05-15 15:01 UTC (2 h 35 min). Salesforce identified a potential routing and utility infrastructure trigger and restored services through failover and manual data synchronization.

SSpeechmaticsportal.speechmatics.com - Outage

DigitalOceanAnthropic reported outage that's impacting access to their Serverless Inference models

DigitalOcean reported a major Serverless Inference outage affecting all users of Sonnet 4.6 and Opus 4.7, with Agent Runtime and Gradient AI listed as affected components. It started at 2026-05-15 01:21 UTC and was resolved at 2026-05-15 02:00 UTC, lasting 38 min. DigitalOcean attributed the disruption to an Anthropic outage and confirmed service restoration after Anthropic resolved it.

New RelicUI and Data Irregularities - US Region

New Relic’s major US-region outage disrupted UI loading and delayed data in queries, charts, and dashboards; data ingest and alerts were unaffected. Recorded start: 2026-05-15 00:06 UTC; resolved: 2026-05-15 01:45 UTC (computed duration: 1 h 38 min). The vendor reported impact between 22:30 UTC on May 14th and 01:00 UTC on May 15th, 2026.

Box[Medium] Degradation of Enterprise Events API

Box reported a major-impact degradation affecting customers using the streaming Enterprise Events API. The recorded start was 2026-05-14 19:30 UTC, with a computed duration of 0 min; Box said its systems detected and corrected the underlying issue and there was no current impact.

UpstashUpstash Redis – intermittent connection issues in some regions

Upstash Redis had a major incident causing intermittent connection timeouts or elevated error rates in us-east-1, us-west-1, ap-southeast-2, and ap-south-1 from 2026-05-14 15:47 UTC to 2026-05-14 17:31 UTC, lasting 1 h 44 min. Upstash attributed it to unexpected proxy load and applied workarounds to relieve pressure; the incident was resolved.

DDevin (Cognition)Service disruption for customers using non default linux distros in VPC deployments

RootlySlack-dependent features degraded due to ongoing upstream Slack incident

Rootly’s Slack-dependent features were degraded by an upstream Slack incident, rated critical, starting 2026-05-14 14:01 UTC and lasting 1 h 58 min. On-Call, Mobile, and Web Platform remained fully operational; Rootly marked the incident resolved at 2026-05-14 16:00 UTC after the issue was resolved on Slack’s side.

DDrataUS Public API unavailable

Drata’s US Public API was unavailable in a critical incident starting 2026-05-14 10:54 UTC, resolved at 2026-05-14 13:36 UTC after 2 h 42 min. Drata reported deploying updates that restored availability at 12:35 UTC and confirmed stability after monitoring; it identified but did not disclose the root cause.

JiraUsers experiencing issues accessing multiple Atlassian products

Jira reported a critical outage affecting access to multiple Atlassian Cloud products, including Jira Cloud and Confluence, starting 2026-05-14 06:41 UTC and lasting 6 min. Atlassian reported full recovery at 2026-05-14 06:48 UTC; its postmortem cited a deployment-orchestration race condition during a core identity service rollback in us-east.

TrelloUsers experiencing issues accessing multiple Atlassian products

Trello.com, API and Atlassian support services experienced a critical login/access outage starting 2026-05-14 05:24 UTC, resolved at 2026-05-14 06:48 UTC (1 h 23 min). Atlassian attributed the disruption to a race condition in its internal deployment orchestration platform during a routine rollback of a core identity service in us-east; all impacted services recovered.

BitbucketUsers experiencing issues accessing multiple Atlassian products

Bitbucket reported a critical outage affecting access, authentication, APIs, Git and Pipelines from 2026-05-14 05:03 UTC to 2026-05-14 06:48 UTC (1 h 44 min). Atlassian attributed the disruption to a race condition during a core identity service rollback in us-east; all affected products and services were reported recovered.