Changes / GitLab / Degraded performance affecting Duo features
GitLab: Major incident: Degraded performance affecting Duo features
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: degradation (model (Jev), 55%)Changed Detected Source: status.gitlab.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Degraded performance affecting Duo features
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After: major
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After: resolved
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After: 2026-05-15 15:37 UTC
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After: 2026-05-15 18:11 UTC
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After: GitLab Duo
Before: not present
After: We’re investigating an issue affecting GitLab Duo Agent Platform workflows across GitLab.com, and GitLab Dedicated. Some code review and custom flows may fail or show “Session failed.” More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22135
Before: not present
After: We’re continuing to investigate an issue affecting GitLab Duo Agent Platform workflows on GitLab.com and GitLab Dedicated. We have identified a likely cause and are testing a revert. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22135
Before: not present
After: We’ve identified the issue affecting GitLab Duo Agent Platform workflows across GitLab.com, and GitLab Dedicated. Some code review and custom flows may fail or show “Session failed.” We are working on a revert to correct the issue. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22135
Before: not present
After: We have identified the cause and have created an MR to revert. We are waiting for that MR to deploy. We will provide further updates once that has merged and deployed. More details at gitlab.com/gitlab-com/gl-infra/production/-/work_items/22135
Before: not present
After: The revert has been deployed and we are now monitoring the situation. Error rates look to be returning to normal. More details at gitlab.com/gitlab-com/gl-infra/production/-/work_items/22135
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After: The revert has been merged and deployed and we are seeing error rates return to normal and flows running. This issue has been resolved. More details at gitlab.com/gitlab-com/gl-infra/production/-/work_items/22135
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Degraded performance affecting Duo features (this change) | Major incident |