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ChangesDevin (Cognition)Service disruption for customers using non default linux distros in VPC deployments

Devin (Cognition): Major incident: Service disruption for customers using non default linux distros in VPC deployments

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Devin (Cognition) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Service disruption for customers using non default linux distros in VPC deployments
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-14 15:01 UTC
AddedResolved time#5
Before: not present
After: 2026-05-14 15:40 UTC
AddedAffected components#6
Before: not present
After: Agent, Cloud Agent
AddedUpdateinvestigating#7
Before: not present
After: We are experiencing a service disruption to a subset of customers using non-default (Amazon Linux, RHEL) distros in VPC environments. A fix has been identified and being released.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, May 14

1 incident change

All Devin (Cognition) changesDevin (Cognition) profileMarkdownJSON