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Devin (Cognition): Service disruption for customers using non default linux distros in VPC deployments

MajorStatus: resolvedStarted Resolved (38 min)2 updatesstspg.io (opens in new tab)

Affected components: AgentCloud Agent

Timeline of updates

  1. investigating

    We are experiencing a service disruption to a subset of customers using non-default (Amazon Linux, RHEL) distros in VPC environments. A fix has been identified and being released.

  2. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Archive proof

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How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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