Changes / JFrog / JFrog Cloud Platform outage affecting subset of customers in AWS US East region
JFrog: Critical incident: JFrog Cloud Platform outage affecting subset of customers in AWS US East region
Summary
JFrog reported a critical Cloud Platform outage affecting a subset of customers in AWS US East, citing an infrastructure issue. It started at 2026-05-21 06:04 UTC and was resolved at 2026-05-21 06:35 UTC, lasting 31 min; JFrog confirmed all regional services were fully operational and engineers continued monitoring.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: JFrog Cloud Platform outage affecting subset of customers in AWS US East region
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-05-21 06:04 UTC
Before: not present
After: 2026-05-21 06:35 UTC
Before: not present
After: Artifactory, Distribution, Pipelines, Security - Catalog, Security - Curation, Security - JAS, Security - Runtime, Security - Xray, US - East1 (N. Virginia) - AWS - Artifactory, US - East1 (N. Virginia) - AWS - Distribution, US - East1 (N. Virginia) - AWS - Pipelines, US - East1 (N. Virginia) - AWS - Security - Catalog, US - East1 (N. Virginia) - AWS - Security - Curation, US - East1 (N. Virginia) - AWS - Security - JAS, US - East1 (N. Virginia) - AWS - Security - Runtime, US - East1 (N. Virginia) - AWS - Security - Xray, US - East1 (N. Virginia) - AWS - Webhook, US - East1 (N. Virginia) - AWS - Web UI, Webhook, Web UI
Before: not present
After: We are currently investigating an infrastructure issue in the AWS US East region that may impact a limited number of customers.
Our engineering team is actively working to restore full service.
Before: not present
After: The issue has been resolved. All services in the AWS US East region are fully operational.
JFrog Engineers are continuing to monitor to ensure stability.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: JFrog Cloud Platform outage affecting subset of customers in AWS US East region (this change) JFrog reported a critical Cloud Platform outage affecting a subset of customers in AWS US East, citing an infrastructure issue. It started at 2026-05-21 06:04 UTC and was resolved at 2026-05-21 06:35 UTC, lasting 31 min; JFrog confirmed all regional services were fully operational and engineers continued monitoring. | Major incident |