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JFrog: JFrog Cloud Platform outage affecting subset of customers in AWS US East region

Impact: criticalStatus: resolvedStarted Resolved (31 min)2 updatesSource: stspg.io (opens in new tab)
Summary

JFrog reported a critical Cloud Platform outage affecting a subset of customers in AWS US East, citing an infrastructure issue. It started at 2026-05-21 06:04 UTC and was resolved at 2026-05-21 06:35 UTC, lasting 31 min; JFrog confirmed all regional services were fully operational and engineers continued monitoring.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: DistributionUS - East1 (N. Virginia) - AWS - DistributionUS - East1 (N. Virginia) - AWS - WebhookWebhookSecurity - CurationUS - East1 (N. Virginia) - AWS - Security - CurationPipelinesUS - East1 (N. Virginia) - AWS - PipelinesSecurity - CatalogUS - East1 (N. Virginia) - AWS - Security - CatalogArtifactoryUS - East1 (N. Virginia) - AWS - ArtifactorySecurity - RuntimeUS - East1 (N. Virginia) - AWS - Security - RuntimeSecurity - JASUS - East1 (N. Virginia) - AWS - Security - JASSecurity - XrayUS - East1 (N. Virginia) - AWS - Security - XrayUS - East1 (N. Virginia) - AWS - Web UIWeb UI

Timeline of updates

  1. investigating

    We are currently investigating an infrastructure issue in the AWS US East region that may impact a limited number of customers. Our engineering team is actively working to restore full service.

  2. resolved

    The issue has been resolved. All services in the AWS US East region are fully operational. JFrog Engineers are continuing to monitor to ensure stability.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). JFrog profile · Recent JFrog incidents · Markdown · JSON