# JFrog: JFrog Cloud Platform outage affecting subset of customers in AWS US East region

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-05-21 06:04 UTC · Resolved: 2026-05-21 06:35 UTC · Duration: 31 min
- Updates: 2 · Affected components: Distribution, US - East1 (N. Virginia) - AWS - Distribution, US - East1 (N. Virginia) - AWS - Webhook, Webhook, Security - Curation, US - East1 (N. Virginia) - AWS - Security - Curation, Pipelines, US - East1 (N. Virginia) - AWS - Pipelines, Security - Catalog, US - East1 (N. Virginia) - AWS - Security - Catalog, Artifactory, US - East1 (N. Virginia) - AWS - Artifactory, Security - Runtime, US - East1 (N. Virginia) - AWS - Security - Runtime, Security - JAS, US - East1 (N. Virginia) - AWS - Security - JAS, Security - Xray, US - East1 (N. Virginia) - AWS - Security - Xray, US - East1 (N. Virginia) - AWS - Web UI, Web UI
- [Vendor status page: https://stspg.io/2mhqfxf3sdcz](https://stspg.io/2mhqfxf3sdcz)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Summary

JFrog reported a critical Cloud Platform outage affecting a subset of customers in AWS US East, citing an infrastructure issue. It started at 2026-05-21 06:04 UTC and was resolved at 2026-05-21 06:35 UTC, lasting 31 min; JFrog confirmed all regional services were fully operational and engineers continued monitoring. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-21 06:04 UTC: We are currently investigating an infrastructure issue in the AWS US East region that may impact a limited number of customers.  Our engineering team is actively working to restore full service.
- **resolved** 2026-05-21 06:35 UTC: The issue has been resolved. All services in the AWS US East region are fully operational.  JFrog Engineers are continuing to monitor to ensure stability.

## Rewindex changes for this incident

- 2026-05-21 06:04 UTC: [Critical incident: JFrog Cloud Platform outage affecting subset of customers in AWS US East region](https://rewindex.com/change/i4c68e7f654793d.md)


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Canonical: https://rewindex.com/company/jfrog/incidents/dqqs598n5pqg · Markdown: https://rewindex.com/company/jfrog/incidents/dqqs598n5pqg.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/dqqs598n5pqg · Generated 2026-10-18T11:47:32.282Z