Changes / Drata / US Public API unavailable

Drata: Critical incident: US Public API unavailable

Summary

Drata’s US Public API was unavailable in a critical incident starting 2026-05-14 10:54 UTC, resolved at 2026-05-14 13:36 UTC after 2 h 42 min. Drata reported deploying updates that restored availability at 12:35 UTC and confirmed stability after monitoring; it identified but did not disclose the root cause.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: US Public API unavailable
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-14 10:54 UTC
AddedResolved time#5
Before: not present
After: 2026-05-14 13:36 UTC
AddedAffected components#6
Before: not present
After: Public API US, US - Public API US
AddedUpdateinvestigating#7
Before: not present
After: Public API in the US region is currently unavailable. We're investigating and will provide updates as they become available.
AddedUpdateidentified#8
Before: not present
After: Our team has identified the root cause. We're actively working on a fix.
AddedUpdatemonitoring#9
Before: not present
After: Updates have been deployed. US Public API is available again. We're monitoring to ensure all affected areas are resolved.
AddedUpdateresolved#10
Before: not present
After: After monitoring for an extended time we've confirmed US Public API has been stable since we've introduced the updates earlier. The incident is resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: US Public API unavailable (this change)
Drata’s US Public API was unavailable in a critical incident starting 2026-05-14 10:54 UTC, resolved at 2026-05-14 13:36 UTC after 2 h 42 min. Drata reported deploying updates that restored availability at 12:35 UTC and confirmed stability after monitoring; it identified but did not disclose the root cause.
Major incident

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