# Drata: Critical incident: US Public API unavailable

**Summary:** Drata’s US Public API was unavailable in a critical incident starting 2026-05-14 10:54 UTC, resolved at 2026-05-14 13:36 UTC after 2 h 42 min. Drata reported deploying updates that restored availability at 12:35 UTC and confirmed stability after monitoring; it identified but did not disclose the root cause. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-05-14 10:54 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/hsgl3wtbx5tk](https://stspg.io/hsgl3wtbx5tk)
- [Company: Drata](https://rewindex.com/company/drata.md)
- Versions: before (none: first archived) → after incident\_version:309/n875zbhbd1l9@62c4f4d7d780
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ US Public API unavailable
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-14 10:54 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-14 13:36 UTC
```

**6. Added: Affected components**

```diff
+ Public API US, US - Public API US
```

**7. Added: Update** (investigating) · 2026-05-14 10:54 UTC

```diff
+ Public API in the US region is currently unavailable. We're investigating and will provide updates as they become available.
```

**8. Added: Update** (identified) · 2026-05-14 11:53 UTC

```diff
+ Our team has identified the root cause. We're actively working on a fix.
```

**9. Added: Update** (monitoring) · 2026-05-14 12:35 UTC

```diff
+ Updates have been deployed. US Public API is available again. We're monitoring to ensure all affected areas are resolved.
```

**10. Added: Update** (resolved) · 2026-05-14 13:36 UTC

```diff
+ After monitoring for an extended time we've confirmed US Public API has been stable since we've introduced the updates earlier. The incident is resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-14 10:54 UTC | Critical incident: US Public API unavailable (this change) | outage |

All Drata changes: [timeline](https://rewindex.com/company/drata/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ie379648b40328b · Markdown: https://rewindex.com/change/ie379648b40328b.md · JSON: https://rewindex.com/api/v1/changes/ie379648b40328b · Generated 2026-10-18T02:55:25.399Z