Changes / GitLab / Elevated error ratio for web service
GitLab: Major incident: Elevated error ratio for web service
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 45%)Changed Detected Source: status.gitlab.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Elevated error ratio for web service
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-05-21 09:42 UTC
Before: not present
After: 2026-05-21 10:29 UTC
Before: not present
After: API, Background Processing, Canary, CI/CD, CI/CD - Hosted runners for GitLab community contributions, CI/CD - Hosted runners on Linux, CI/CD - Hosted runners on macOS, CI/CD - Hosted runners on Windows, CI/CD - Self-managed runners, Container Registry, docs.gitlab.com, forum.gitlab.com, GitLab agent server for Kubernetes, GitLab Customers Portal, GitLab Duo, GitLab Pages, Git Operations, Package Registry, packages.gitlab.com, SAML SSO - GitLab SaaS, Support Services, version.gitlab.com, Website
Before: not present
After: We're investigating for the root cause of elevated error rates for webservice. You can follow the progress and updates here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22182
Before: not present
After: We're still investigating for the root cause of elevated error rates for webservice. Progress and updates can be followed here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22182
Before: not present
After: We've identified that the scope of impact is limited to gitlab-org. We will continue to investigate this but as we're not seeing impact outside of gitlab-org, we're moving this to an internal incident with the incident issue marked confidential.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated error ratio for web service (this change) | Major incident |