Changes / WorkOS / Webhook delivery delays
WorkOS: Major incident: Webhook delivery delays
Summary
WorkOS reported major delays delivering a subset of webhooks starting at 2026-05-19 21:43 UTC, delaying affected webhook delivery for 16 min. The incident was resolved at 2026-05-19 22:00 UTC after the webhook queue backlog was delivered.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Webhook delivery delays
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-05-19 21:43 UTC
Before: not present
After: 2026-05-19 22:00 UTC
Before: not present
After: We are experiencing delays delivering a subset of webhooks. We have identified the issue and working on a remediation.
Before: not present
After: The webhooks queue backlog has been delivered. Thank you for your patience.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Webhook delivery delays (this change) WorkOS reported major delays delivering a subset of webhooks starting at 2026-05-19 21:43 UTC, delaying affected webhook delivery for 16 min. The incident was resolved at 2026-05-19 22:00 UTC after the webhook queue backlog was delivered. | Major incident |