Changes / Grammarly / Some Grammarly and Superhuman users may be unable to log in
Grammarly: Critical incident: Some Grammarly and Superhuman users may be unable to log in
Summary
Some Grammarly and Superhuman users could not log in or reset passwords during a vendor-rated critical incident starting 2026-05-15 16:33 UTC. A fix was implemented at 16:43 UTC, and the incident was resolved at 16:45 UTC after 12 min.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some Grammarly and Superhuman users may be unable to log in
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After: critical
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After: resolved
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After: 2026-05-15 16:33 UTC
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After: 2026-05-15 16:45 UTC
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After: Login
Before: not present
After: We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.
Before: not present
After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Some Grammarly and Superhuman users may be unable to log in (this change) Some Grammarly and Superhuman users could not log in or reset passwords during a vendor-rated critical incident starting 2026-05-15 16:33 UTC. A fix was implemented at 16:43 UTC, and the incident was resolved at 16:45 UTC after 12 min. | Major incident |
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