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Grammarly: Some Grammarly and Superhuman users may be unable to log in

Impact: criticalStatus: resolvedStarted Resolved (13 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Some Grammarly and Superhuman users could not log in or reset passwords during a vendor-rated critical incident starting 2026-05-15 16:33 UTC. A fix was implemented at 16:43 UTC, and the incident was resolved at 16:45 UTC after 12 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Login

Timeline of updates

  1. investigating

    We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grammarly profile · Recent Grammarly incidents · Markdown · JSON