# Grammarly: Some Grammarly and Superhuman users may be unable to log in

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-05-15 16:33 UTC · Resolved: 2026-05-15 16:45 UTC · Duration: 13 min
- Updates: 3 · Affected components: Login
- [Vendor status page: https://stspg.io/3vf5b1zyj052](https://stspg.io/3vf5b1zyj052)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)

## Summary

Some Grammarly and Superhuman users could not log in or reset passwords during a vendor-rated critical incident starting 2026-05-15 16:33 UTC. A fix was implemented at 16:43 UTC, and the incident was resolved at 16:45 UTC after 12 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-15 16:33 UTC: We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.
- **monitoring** 2026-05-15 16:43 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-05-15 16:45 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-05-15 16:33 UTC: [Critical incident: Some Grammarly and Superhuman users may be unable to log in](https://rewindex.com/change/ieb8415cb913404.md)


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Canonical: https://rewindex.com/company/grammarly/incidents/cqfc9f5xs2s6 · Markdown: https://rewindex.com/company/grammarly/incidents/cqfc9f5xs2s6.md · JSON: https://rewindex.com/api/v1/companies/grammarly/incidents/cqfc9f5xs2s6 · Generated 2026-10-18T11:27:59.832Z