What vendors changed

PrismaAccelerate is unable to provision new query engines in us-east-1

WixPeriodical Issues With Site Access From Some Internet Providers in Brazil

Wix reported a major site-access outage affecting some visitors using certain internet providers in Brazil, starting 2025-08-27 23:36 UTC and resolved at 2025-08-28 04:57 UTC, lasting 5 h 20 min. Wix attributed it to routing between customers’ ISPs and Wix before reaching Wix infrastructure, said it could not resolve it internally, and advised affected customers to contact their ISP.

TrelloTrello Connectivity Problems

Trello.com experienced a major connectivity outage starting 2025-08-27 19:39 UTC; users could see a "You are disconnected from Trello" message. Recovery was reported at 21:01 UTC, and the incident was resolved at 2025-08-27 21:12 UTC, lasting 1 h 32 min. No cause or fix was stated.

HHexSome users are experiencing issues accessing Hex projects

Some users could not access Hex projects during a major-impact Main site incident starting 2025-08-27 16:26 UTC. Hex implemented a fix at 08-27 16:40 UTC and resolved the incident at 2025-08-27 16:44 UTC; it lasted 18 min.

ngrokErrors on our billing and usage pages

GitLab500 Errors while pushing file rename to remote when secret detection enabled

SSmartsheetData Shuttle

Smartsheet reported a major Data Shuttle degradation: some customers experienced slow loading and UI unresponsiveness. The incident started at 2025-08-27 13:43 UTC and was resolved at 2025-08-27 17:44 UTC, with a recorded duration of 4 h 0 min. A fix was implemented at 08-27 14:47 UTC.

SSalesforceMarketing Cloud Service Impacted: Marketing Cloud Core Service

SSalesforceMarketing Cloud Service Impacted: Marketing Cloud Core Service

SSmartsheetSmartsheet App Unavailable

Smartsheet reported a critical outage affecting application loading, login, Sheets, Reports, Forms and Dashboards from 2025-08-26 00:34 UTC to 2025-08-26 03:01 UTC (2 h 26 min). The vendor’s postmortem attributed unavailability to an internal service deployment and said a rollback restored service, but described a different incident date.

SStatsigDrop in success rate for /api/v1/log_event and /api/v1/rgstr

Statsig reported a critical drop in success rate for /api/v1/log_event and /api/v1/rgstr, affecting the Log Event API. The incident started at 2025-08-25 18:20 UTC and lasted 40 min, resolving at 2025-08-25 19:00 UTC; Statsig said it had been mitigated.

GrammarlyThe Grammarly Editor is not working as expected

Grammarly reported a critical interruption affecting Grammarly Editor, Snippets and Knowledge Share, with possible slowness, unresponsiveness, and difficulty connecting or using agents. It started on 2025-08-25 18:10 UTC and was resolved on 2025-08-25 18:44 UTC; the recorded duration was 33 min. Grammarly said it identified the root cause but did not disclose the cause or fix.

Webflow[RESOLVED] Reports of issues accessing the Dashboard and webflow.com

Webflow reported a critical outage blocking Dashboard logins and Webflow.com access, starting 2025-08-25 16:39 UTC and resolved 2025-08-25 18:58 UTC (2 h 18 min). Its final update placed the disruption between approximately 16:04 UTC and 17:32 UTC, attributed it to a third-party tracker, and confirmed a preventive change.

GitLabDuo Agentic chat not working in web

GitLabIncrease in account verification failures

CCerebrasReduced availability for Llama-3.3-70B

PrismaIntermittent network issues in US East

Jupyter (Anaconda)Networking performance issue causing slowness for Anaconda products

A major networking performance issue affecting data centers in Ashburn, Virginia caused slowness or timeouts for Anaconda services starting 2025-08-21 18:00 UTC. The CDN provider rerouted traffic at 19:07 UTC; Anaconda marked the incident resolved at 2025-08-21 20:22 UTC, after 2 h 22 min.

SSentinelOne[NA1] Issues with Vulnerability and Misconfiguration findings in the SOC

SentinelOne reported a major incident causing Internal Server Errors in some Singularity Operations Center tabs for Vulnerability and Misconfiguration findings, affecting USA (NA1) and Germany (EU1). It started at 2025-08-21 17:57 UTC and lasted 9 h 1 min, with all services restored at 2025-08-22 02:59 UTC.

SSalesforceService Disruption: Analytics

WebflowReports of issues loading some Hosted Sites

Webflow reported major intermittent loading issues affecting some hosted sites from 2025-08-21 17:00 UTC to 2025-08-21 19:54 UTC, lasting 2 h 54 min. A third-party provider implemented a fix; Webflow advised against publishing during the incident and recommended republishing sites published during it to ensure updates applied correctly.

DDNSimpleURL Redirector outage for HTTPS sources

WixRESOLVED: Some Wix Websites May Be Unaccessible in Brazil

Some Wix websites were inaccessible to users in Brazil during a major site-loading outage starting 2025-08-20 22:49 UTC and resolved at 2025-08-21 03:37 UTC, lasting 4 h 47 min. Wix attributed the issue to external network conditions with third-party Latin American ISP providers and confirmed sites were loading normally, with no further action required.

DDopplerBackground job delays impacting sync and email delivery

Doppler reported a critical background-job degradation from 2025-08-20 18:52 UTC to 2025-08-20 19:58 UTC, lasting 1 h 6 min. Integration syncs showed failed with "Out of sync", while email, activity log, and webhook delivery were delayed. A fix was implemented and all unprocessed jobs were processed by 19:38 UTC; the incident was resolved at 19:58 UTC.

CCrusoeService Degradation in us-east1-a Region due to Power Disruption

HHexSome users are experiencing issues accessing Hex projects

Some users could not access Hex projects during a critical Main site outage starting 2025-08-20 17:00 UTC, lasting 1 h 26 min and resolved at 2025-08-20 18:26 UTC. Hex implemented a fix and attributed the cascading failure to a feature flag, deployment timing during peak traffic, and inefficient database connection management.

BBrazeIssue impacting US06 AND EU02 services

Braze reported a major outage affecting Dashboard, REST APIs, and SDK Data Collection in US06 and EU02, starting at 2025-08-19 14:40 UTC and lasting 1 h 1 min. Fixes restored both clusters, and the incident was resolved at 2025-08-19 15:41 UTC; Braze said it identified the root cause but did not specify it.

BitbucketBitbucket Cloud experiencing degraded performance and partial outage

Bitbucket Cloud reported a major incident involving degraded performance and a partial Website outage starting 2025-08-19 14:27 UTC, lasting 54 min and resolving at 2025-08-19 15:22 UTC. Website functionality had recovered by 2025-08-19 14:41 UTC; no cause or fix was stated.

NeonIssues with suspend_compute operations in us-east-1-cell-2

WixRESOLVED: Certain Sites Experiencing Server Error

Certain Wix sites experienced server errors affecting Site Loading in a major outage from 2025-08-18 14:43 UTC to 2025-08-18 17:49 UTC, lasting 3 h 6 min. Wix reported applying another fix to mitigate the issue and monitoring results before marking it resolved.

LLeverLever Outage

Lever reported a critical outage affecting the Lever.co website from 2025-08-18 13:37 UTC to 2025-08-18 14:52 UTC, lasting 1 h 15 min. A fix was implemented by 08-18 14:26 UTC, and the incident was resolved; no cause was stated.

WixRESOLVED: Certain Sites Experiencing Server Error

Certain Wix live sites failed to open, displaying “the server encountered a temporary error,” in a major-impact outage from 2025-08-18 07:42 UTC to 2025-08-18 14:29 UTC, lasting 6 h 47 min. Engineers implemented a fix at 12:43 UTC, and Wix subsequently confirmed resolution.

AsanaAutomation delay

Asana reported a major incident delaying automations, background actions and webhooks across Australia, EU, Japan and US, from 2025-08-18 01:01 UTC to 2025-08-18 02:43 UTC (1 h 42 min). A conflict between two database management systems caused database locks; core application functions remained available. Asana addressed the root cause and restored normal operations.

SStatsigIncrease in Initialization Errors Client SDKs

Statsig reported a critical increase in client SDK initialization errors affecting Config Delivery API in Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. The incident lasted 39 min, from 2025-08-15 23:26 UTC to 2025-08-16 00:05 UTC; error rates returned to baseline and it was resolved.

AAtlassian Loomand LoomLoom Intermittent Issues

WixRESOLVED: Some Users Unable to Access Live Sites in Brazil

Wix reported a major outage preventing some users in Brazil from accessing live sites, starting 2025-08-14 22:44 UTC and resolved at 2025-08-15 02:53 UTC (4 h 8 min). Wix attributed the issue to external network conditions with third-party Latin American ISP providers; sites were loading normally at resolution, with no further action required.

DDrataPeople Ops Role unable to login

Drata reported a major login outage affecting the Personnel Compliance Managers role, titled “People Ops Role unable to login.” It started at 2025-08-14 19:08 UTC and was resolved at 2025-08-14 19:50 UTC, lasting 42 min; Drata said it was deploying a fix.

LLeverLever Sandbox Down

Lever's Sandbox environments were inaccessible in a critical outage starting 2025-08-14 18:00 UTC and resolved at 2025-08-14 19:37 UTC, with a computed duration of 1 h 36 min. A fix was implemented by 19:19 UTC, restoring customer login; Lever reported no further impact at resolution.

DDrataEmail outage 08/14/2025

Drata reported a major email outage starting 2025-08-14 16:14 UTC, with all emails stuck rather than sending. The incident lasted 19 min and was resolved at 2025-08-14 16:34 UTC; Drata confirmed all emails were being sent as usual.

WixRESOLVED: Some User Were Unable to Access Live Sites in Brazil

Some users in Brazil could not access Wix live sites during a major outage starting 2025-08-14 00:55 UTC, resolved at 2025-08-14 03:27 UTC after 2 h 31 min. Wix attributed the issue to third-party Tier 2 Latin American ISP providers and said the third-party provider fixed it; sites were loading normally and no further action was required.

ngrokSome customers are running into degraded tunnel starts in all regions

HHoneycombDelayed ingestion of events in EU region

Honeycomb reported major EU event-ingestion delays that could leave triggers, SLOs, and queries temporarily missing data. All events were processed after traffic rebalancing and scaling. The incident is resolved, but timestamps conflict: start 2025-08-13 17:10 UTC, resolution 2025-08-13 09:30 UTC; computed duration is unknown.

CCriblSome S3 destinations are experiencing issues

SSentinelOne[NA1, EU1] Multiple Consoles Down

SentinelOne reported a major outage affecting multiple management consoles in USA (NA1) and Germany (EU1), with AI SIEM (Data) - USA (NA1) also listed as affected. It ran from 2025-08-13 15:46 UTC to 2025-08-13 18:43 UTC (2 h 57 min). A fix restored services and ingestion; customers were warned of backlog-driven delayed alerts and residual lag.

AAblyElevated Realtime errors in EU regions

Ably reported a major incident with elevated Realtime errors affecting Pub/Sub Channels in Europe (Frankfurt) and Europe (Ireland), plus Push Notifications in Europe (Ireland). It started at 2025-08-13 12:47 UTC and was resolved at 2025-08-13 13:25 UTC; the computed duration was 37 min. No cause or specific fix was stated.

ngrokAgent connections in the SA region are receiving errors when starting

HHoneycombIngestion delays in EU

Honeycomb reported major EU ingestion delays affecting EU1 Querying and potentially Trigger & SLO Alerting, starting 2025-08-12 15:17 UTC and resolved at 2025-08-12 15:37 UTC (20 min). All traffic was accepted, but data could appear late in queries; load-balancing ingestion traffic restored normal performance.

AActiveCampaignEngineers have identified an issue affecting syncing connected emails.

ActiveCampaign reported a major incident affecting connected-email syncing, with CRM and Webhooks components listed, including US Region components. It started at 2025-08-12 09:29 UTC and was resolved at 2025-08-12 09:45 UTC; the recorded duration was 15 min. Engineers restored service to connected emails; no cause was stated.

GrammarlyThe Grammarly Editor is not working as expected

A major interruption made Grammarly Editor slow or unresponsive and could affect connections and Grammarly Authorship; affected components included Snippets and Knowledge Share. It started at 2025-08-12 05:47 UTC and resolved at 2025-08-12 07:26 UTC, lasting 1 h 38 min. Grammarly identified the root cause without detailing it and implemented a fix.