Changes / Lever / Lever Sandbox Down
Lever: Critical incident: Lever Sandbox Down
Summary
Lever's Sandbox environments were inaccessible in a critical outage starting 2025-08-14 18:00 UTC and resolved at 2025-08-14 19:37 UTC, with a computed duration of 1 h 36 min. A fix was implemented by 19:19 UTC, restoring customer login; Lever reported no further impact at resolution.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Lever Sandbox Down
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2025-08-14 18:00 UTC
Before: not present
After: 2025-08-14 19:37 UTC
Before: not present
After: Sandbox
Before: not present
After: We’ve identified the issue causing Lever's Sandbox environments to be inaccessible, and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.
Before: not present
After: A fix has been implemented for the issue causing Lever's Sandbox environment to be down. Customers should now be able to log in to sandbox environments. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Before: not present
After: The issue causing Lever's Sandbox environment to go down has been resolved. The incident occurred from 10:45 AM to 12:36 PM PT on 8/14/2025. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Lever Sandbox Down (this change) Lever's Sandbox environments were inaccessible in a critical outage starting 2025-08-14 18:00 UTC and resolved at 2025-08-14 19:37 UTC, with a computed duration of 1 h 36 min. A fix was implemented by 19:19 UTC, restoring customer login; Lever reported no further impact at resolution. | Major incident |