Changes / Statsig / Increase in Initialization Errors Client SDKs

Statsig: Critical incident: Increase in Initialization Errors Client SDKs

Summary

Statsig reported a critical increase in client SDK initialization errors affecting Config Delivery API in Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. The incident lasted 39 min, from 2025-08-15 23:26 UTC to 2025-08-16 00:05 UTC; error rates returned to baseline and it was resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 91%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Increase in Initialization Errors Client SDKs
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-08-15 23:26 UTC
AddedResolved time#5
Before: not present
After: 2025-08-16 00:05 UTC
AddedAffected components#6
Before: not present
After: Asia Southeast 1, Config Delivery API - Asia Southeast 1, Config Delivery API - Europe West 1, Config Delivery API - US East 1, Config Delivery API - US East 5, Config Delivery API - US West 1, Europe West 1, US East 1, US East 5, US West 1
AddedUpdateinvestigating#7
Before: not present
After: **08/15/2025 17:05 PDT Mitigated**: Error rates have returned to their baseline **08/15/2025 16:26 PDT Investigating**: We are currently investigating an increase in errors for initialization for client SDKs
AddedUpdateresolved#8
Before: not present
After: Resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Increase in Initialization Errors Client SDKs (this change)
Statsig reported a critical increase in client SDK initialization errors affecting Config Delivery API in Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. The incident lasted 39 min, from 2025-08-15 23:26 UTC to 2025-08-16 00:05 UTC; error rates returned to baseline and it was resolved.
Major incident

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