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Statsig: Increase in Initialization Errors Client SDKs

Impact: criticalStatus: resolvedStarted Resolved (39 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Statsig reported a critical increase in client SDK initialization errors affecting Config Delivery API in Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. The incident lasted 39 min, from 2025-08-15 23:26 UTC to 2025-08-16 00:05 UTC; error rates returned to baseline and it was resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Asia Southeast 1Config Delivery API - Asia Southeast 1Config Delivery API - US East 1US East 1Config Delivery API - US West 1US West 1Config Delivery API - US East 5US East 5Config Delivery API - Europe West 1Europe West 1

Timeline of updates

  1. investigating

    **08/15/2025 17:05 PDT Mitigated**: Error rates have returned to their baseline **08/15/2025 16:26 PDT Investigating**: We are currently investigating an increase in errors for initialization for client SDKs

  2. resolved

    Resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Statsig profile · Recent Statsig incidents · Markdown · JSON