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ChangesDNSimpleURL Redirector outage for HTTPS sources

DNSimple: Major incident: URL Redirector outage for HTTPS sources

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what DNSimple removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: URL Redirector outage for HTTPS sources
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-08-21 11:25 UTC
AddedResolved time#5
Before: not present
After: 2025-08-21 12:30 UTC
AddedAffected components#6
Before: not present
After: URL Redirector
AddedUpdateidentified#7
Before: not present
After: We have identified an issue with the SSL chain that our Redirector service uses for the most recent Let's Encrypt SSL certificates. This issue only impacts domains with URL redirects with HTTPS sources and SSL certificates issued from August 20th onwards. This issue doesn't impact URL redirects with HTTP sources. Our team is actively engaged and will release a fixed certificate chain momentarily.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, August 21, 2025

1 incident change

All DNSimple changesDNSimple profileMarkdownJSON