Changes / Honeycomb / Ingestion delays in EU

Honeycomb: Major incident: Ingestion delays in EU

Summary

Honeycomb reported major EU ingestion delays affecting EU1 Querying and potentially Trigger & SLO Alerting, starting 2025-08-12 15:17 UTC and resolved at 2025-08-12 15:37 UTC (20 min). All traffic was accepted, but data could appear late in queries; load-balancing ingestion traffic restored normal performance.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Ingestion delays in EU
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-08-12 15:17 UTC
AddedResolved time#5
Before: not present
After: 2025-08-12 15:37 UTC
AddedAffected components#6
Before: not present
After: ui.eu1.honeycomb.io - EU1 Querying, ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting
AddedUpdateidentified#7
Before: not present
After: Data ingestion is currently being delayed in the EU region. All traffic is being accepted, but it may take some time to show up in queries, and may have an impact on trigger-based alerting as well.
AddedUpdatemonitoring#8
Before: not present
After: We have load-balanced ingestion traffic to bring back performance under control, and are currently monitoring to make sure it stays that way.
AddedUpdateresolved#9
Before: not present
After: Our load-balancing of ingestion traffic is doing its job and everything is back to normal.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Ingestion delays in EU (this change)
Honeycomb reported major EU ingestion delays affecting EU1 Querying and potentially Trigger & SLO Alerting, starting 2025-08-12 15:17 UTC and resolved at 2025-08-12 15:37 UTC (20 min). All traffic was accepted, but data could appear late in queries; load-balancing ingestion traffic restored normal performance.
Major incident

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