# Honeycomb: Major incident: Ingestion delays in EU

**Summary:** Honeycomb reported major EU ingestion delays affecting EU1 Querying and potentially Trigger & SLO Alerting, starting 2025-08-12 15:17 UTC and resolved at 2025-08-12 15:37 UTC (20 min). All traffic was accepted, but data could appear late in queries; load-balancing ingestion traffic restored normal performance. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-08-12 15:17 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/bqt9vhb57pdb](https://stspg.io/bqt9vhb57pdb)
- [Company: Honeycomb](https://rewindex.com/company/honeycomb.md)
- Versions: before (none: first archived) → after incident\_version:279/v33fjg98gm27@06409ae2267a
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Ingestion delays in EU
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-08-12 15:17 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-08-12 15:37 UTC
```

**6. Added: Affected components**

```diff
+ ui.eu1.honeycomb.io - EU1 Querying, ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting
```

**7. Added: Update** (identified) · 2025-08-12 15:17 UTC

```diff
+ Data ingestion is currently being delayed in the EU region. All traffic is being accepted, but it may take some time to show up in queries, and may have an impact on trigger-based alerting as well.
```

**8. Added: Update** (monitoring) · 2025-08-12 15:30 UTC

```diff
+ We have load-balanced ingestion traffic to bring back performance under control, and are currently monitoring to make sure it stays that way.
```

**9. Added: Update** (resolved) · 2025-08-12 15:37 UTC

```diff
+ Our load-balancing of ingestion traffic is doing its job and everything is back to normal.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-08-12 15:17 UTC | Major incident: Ingestion delays in EU (this change) | degradation |

All Honeycomb changes: [timeline](https://rewindex.com/company/honeycomb/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i48a5289857d829 · Markdown: https://rewindex.com/change/i48a5289857d829.md · JSON: https://rewindex.com/api/v1/changes/i48a5289857d829 · Generated 2026-10-18T02:55:16.000Z