ZendeskAI Agents are unresponsive Critical10:39 15:53 (5.2 h) resolved SentrySentry.io dashboard and API is down Critical14:57 16:30 (1.6 h) resolved M MuxDelays in some video processing tasks Major02:15 03:31 (1.3 h) resolved Scaleway[VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time Major11:09 not resolved monitoring T TelnyxTelnyx’s Support AI Assistant (TAIA) — Service interruption Major14:15 15:13 (58 min) resolved B BandwidthOutbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T Major14:38 Nov 4, 02:17 (12 h) resolved PostHogWorkflows Email Metric Ingestion Outage Major15:25 15:25 (0 min) resolved AircallIssues Making and Receiving Calls Major15:30 15:54 (24 min) resolved SentryDelays in spans and transactions processing Major15:40 17:25 (1.8 h) resolved T TelnyxData Connectivity Issues IMSI1 Major15:52 20:50 (5.0 h) resolved T TelnyxData Connectivity Issues - IMSI1 Major18:18 20:28 (2.1 h) resolved BuildkiteElevated API error rates Major19:40 20:12 (33 min) resolved B BandwidthVoice Authentication Incident - Pindrop Major22:59 Nov 4, 04:07 (5.1 h) resolved F Fireworks AIService Degradation for GLM 5.3 Fast Minor00:20 00:24 (4 min) resolved O OpenAIFile upload errors in ChatGPT Minor00:46 05:39 (4.9 h) resolved C ChatGPTFile upload errors in ChatGPT Minor00:46 05:39 (4.9 h) resolved T TwilioMedia Streams Audio Delays Minor01:29 not resolved investigating T TwilioRateQueue Host Down Did Not Recover Minor02:14 not resolved identified T TwilioVoice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States Minor02:17 19:08 (17 h) resolved T TwilioSMS Delivery Delays from Twilio to Lycamobile United Kingdom Minor03:07 05:47 (2.7 h) resolved CloudflareNetwork Performance Issues in APJC Minor03:26 05:56 (2.5 h) resolved S SinchDelivery Issue Bolivia - Entel Minor03:33 07:54 (4.3 h) resolved T TwilioSMS Delivery Delays from Twilio to Entel Bolivia Minor03:51 13:28 (9.6 h) resolved CloudflareCloudflare Container Issues Minor04:12 05:23 (1.2 h) resolved T TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States Minor04:46 21:01 (16 h) resolved T TwilioSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil Minor04:55 19:42 (15 h) resolved GitLabElevated CI/CD latency on GitLab.com Minor05:06 09:51 (4.8 h) resolved B Bolt.newFeatures → Publishing Degraded Minor05:09 05:15 (6 min) resolved VonageUSA MMS - Delivery Degradation affecting MMS traffic for GCI Communication network Minor05:14 23:05 (18 h) resolved ClerkElevated error rates for authentication requests Minor05:45 06:15 (30 min) resolved D dbt LabsExpired GitLab project access tokens not refreshing causing failures in posting commit statuses Minor06:00 14:15 (8.3 h) resolved CloudflareElevated number of 5xx errors in HKG Minor06:20 06:32 (12 min) resolved HetznerFunction tests on UPS and emergency power systems in FSN1-DC1 Minor07:00 13:43 (6.7 h) resolved S SinchDelivery Issue Canada - ICE Wireless Minor07:28 13:45 (6.3 h) resolved I InngestDegraded Function Execution Minor08:21 10:29 (2.1 h) resolved Scaleway[DC3] [NETWORK] Switch down in DC3 Room 46 Rack B09-B10 Minor08:35 10:58 (2.4 h) resolved F Fireworks AIService Degradation for GLM 5.3 Minor08:47 Nov 4, 04:52 (20 h) resolved HetznerFault report for Cloud DNS API and reverse DNS APIs (Primary IP, Floating IPs, Cloud Server, Load Balancer) Minor08:58 10:03 (1.1 h) resolved F Fireworks AIService Degradation for Kimi K3 Minor09:50 10:04 (14 min) resolved VonageUSA SMS - Delivery degradation affecting 10DLC traffic towards AT&T operator Minor09:59 12:16 (2.3 h) resolved Scaleway[LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped Minor10:02 not resolved monitoring F Fireworks AIService Degradation for Kimi K3 US Minor10:07 10:16 (9 min) resolved Scaleway[SERVERLESS] - [fr-par] - Some Serverless Containers are unreachable Minor10:09 14:13 (4.1 h) resolved F Fireworks AIService Degradation for Kimi K3 US Minor10:48 11:03 (15 min) resolved HetznerCloud Resource Creation Delay Minor12:03 13:03 (1.0 h) resolved F Fireworks AIService Degradation for Kimi K3 US Minor12:39 12:50 (11 min) resolved Grafana CloudElevated Request Errors for Grafana Across Multiple Regions Minor12:40 13:42 (1.0 h) resolved D dbt Labsdbt Studio error loop with restarting dbt Studio Minor13:00 19:09 (6.2 h) resolved GitHubIncident with API, Git, and Copilot requests Minor13:25 13:56 (31 min) resolved GitHub CopilotIncident with API, Git, and Copilot requests Minor13:25 13:56 (31 min) resolved B Bolt.newFeatures → Prompting Degraded Minor13:26 not resolved identified F Fireworks AIService Degradation for Kimi K3 US Minor13:32 15:14 (1.7 h) resolved P Pinecone[Metrics Endpoint] 5xx Errors on */metrics/discovery Minor13:41 14:03 (22 min) resolved Grafana CloudIncreased query latency for Logs in GCP US Central (prod-us-central-0) Minor13:54 15:25 (1.5 h) resolved CircleCIIncreased wait time for Machine and Remote Docker jobs Minor14:14 15:08 (54 min) resolved CloudflareCloudflare Workers and Pages build errors Minor14:46 19:38 (4.8 h) resolved T TwilioMMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States Minor14:51 21:09 (6.3 h) resolved T TelnyxMessaging Latency Minor15:24 18:07 (2.7 h) resolved CloudflareIncreased Durable Object Errors in the Dallas, TX US region Minor15:38 16:42 (1.1 h) resolved T TwilioMMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States Minor15:43 Nov 4, 02:08 (10 h) resolved F Fireworks AIService Degradation for Kimi K3 US Minor16:02 17:12 (1.2 h) resolved F Fireworks AIService Degradation for GLM 5.3 Fast Minor16:05 16:48 (43 min) resolved VonageUSA MMS - Delivery Degradation affecting MMS traffic for AT&T network Minor16:09 Nov 4, 02:26 (10 h) resolved T Telnyx10DLC Traffic Towards Tier 1 Carriers Delayed Minor16:10 Nov 4, 03:46 (12 h) resolved ZoomService Degradation Affecting Outbound MMS Services in the US region. Minor17:18 Nov 4, 01:10 (7.8 h) resolved GitLabIssues Running Pipelines Minor17:20 18:51 (1.5 h) resolved VonageUSA MMS - Delivery latency affecting MMS messages affecting multiple networks Minor17:24 not resolved investigating F Fireworks AIService Degradation for Kimi K3 US Minor18:08 18:13 (5 min) resolved BuildkiteIncreased latency and error rates Minor18:14 20:22 (2.1 h) resolved S SinchDelivery Issue Sweden - Telavox Minor18:30 19:18 (48 min) resolved D DepotIncreased queue times for Github Actions jobs Minor18:39 19:50 (1.2 h) resolved PostHogEvent ingestion: processing delays Minor19:23 19:23 (0 min) resolved S SinchDelivery Issue Colombia - Claro Minor20:40 23:20 (2.7 h) resolved GitHub CopilotIncident with Git Operations Minor20:57 22:41 (1.7 h) resolved GitHubIncident with Git Operations Minor20:57 22:41 (1.7 h) resolved Grafana CloudOctober usage report visualization issue Minor22:00 not resolved identified V VantaMissing check results for GitHub pull requests Minor22:18 not resolved identified BuildkiteIncreased latency and error rates Minor22:38 Nov 4, 00:07 (1.5 h) resolved A Ablyeu-west-1 NLB issues Minor22:40 22:57 (18 min) resolved T TwilioMMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in United States Minor22:51 not resolved identified R RunwaySeedance video generations failing or delayed Minor23:49 Nov 4, 04:55 (5.1 h) resolved H Harnessdeveloper.harness.io not responding to HTTPS requests No impact listed01:02 Nov 4, 02:33 (26 h) resolved S SinchPost-Incident Notification - United States & Canada - All destinations No impact listed04:46 04:46 (0 min) resolved SupabaseManagement API Postgres config updates overwriting previous updates No impact listed04:56 07:04 (2.1 h) resolved H HeapData latency for some US customers No impact listed05:24 05:36 (12 min) resolved B BandwidthBandwidth Local Market Impairment - 246 - Culpeper, VA No impact listed06:31 11:26 (4.9 h) resolved C CerebrasPartial Service Disruption No impact listed17:07 19:41 (2.5 h) resolved AkamaiProperty Manager Property Activation Errors No impact listed17:37 17:37 (0 min) resolved S SemgrepWorkflows Performance Degraded No impact listed18:25 19:54 (1.5 h) resolved ZapierDelayed or failed template recommendations and template setup No impact listed21:03 21:40 (37 min) resolved