Runway: Kling video generations failing or delayed
Affected components: AppBackend
Timeline of updates
- investigating
We're seeing degraded performance for Kling 4.0 and 3.0 tasks.
- identified
Since about 15:00 UTC, most video generations with Kling models are failing or taking much longer than usual. This affects Kling 4.0, Kling 3.0 (Standard, Pro, Turbo, 4K and Motion Control) and Kling O3 (Standard, Pro and 4K). Other video models are not affected.
The cause is an issue with our upstream provider. We're working with them on a fix. Some generations have started completing again, but we don't expect normal performance yet.
Until then, we recommend using a different video model. Generations that are still pending may complete late or fail.
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Impact, status and times are the vendor’s own, as last archived. View on status.runwayml.com (opens in new tab).