Gorgias: Degraded performance on some services
Timeline of updates
- investigating
We have identified several degraded performance on some services.
We are actively working to address this situation.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a8eb66114b28d881…
Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).