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ChangesGorgiasDegraded performance on some services

Gorgias: Major incident: Degraded performance on some services

Major incidentdegradation (model (Jev), 100%)Changed Detected status.gorgias.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Gorgias removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Degraded performance on some services
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-11-02 21:56 UTC
AddedUpdateinvestigating#5
Before: not present
After: We have identified several degraded performance on some services. We are actively working to address this situation.

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History of this incident

YesterdayMonday, November 2Mon, Nov 2

1 incident change

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