Clerk: Elevated error rates for authentication requests
Affected components: WebhooksMulti-tenant authenticationAuthentication & UserSession managementMachine authenticationHosted UIs (Account Portal)
Timeline of updates
- investigating
We are investigating elevated error rates affecting some requests.
- monitoring
Error rates are returning to normal. We are monitoring the service to ensure continued stability.
- resolved
The issue has been resolved, and all services are operating normally. We apologize for the disruption.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.clerk.com (opens in new tab).