Sinch: Delivery Issue Canada - ICE Wireless
Affected components: External Connectivity - SMS - CA - ShortCodeExternal Connectivity - SMS - CA - Toll FreeSMS - CA - ShortCodeSMS - CA - Toll Free
Timeline of updates
- investigating
We are currently observing delivery issues in Canada - ICE Wireless
Incident Start Time: 2026-11-03 06:43 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com. - investigating
We are continuing to investigate this issue.
- investigating
We are continuing to investigate this issue.
Changes Rewindex caught on this incident
- Incident updated: Delivery Issue Canada - ICE Wireless
- Incident silently edited: Delivery Issue Canada - ICE Wireless
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).