# Sinch: Delivery Issue Canada - ICE Wireless

> Sinch status incident “Delivery Issue Canada - ICE Wireless” on 2026-11-03: impact minor (vendor’s label), 6.3 h, 6 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/3038ddmlvfj7
Last updated: 2026-11-03T18:58:49Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-03 07:28 UTC · Resolved: 2026-11-03 13:45 UTC · Duration: 6.3 h
- Updates: 6 · Affected components: External Connectivity - SMS - CA - ShortCode, External Connectivity - SMS - CA - Toll Free, SMS - CA - ShortCode, SMS - CA - Toll Free
- [Vendor status page: https://status.sinch.com/incidents/3038ddmlvfj7](https://status.sinch.com/incidents/3038ddmlvfj7)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **investigating** 2026-11-03 07:28 UTC: We are currently observing delivery issues in Canada - ICE Wireless Incident Start Time: 2026-11-03 06:43 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
- **investigating** 2026-11-03 07:28 UTC: We are continuing to investigate this issue.
- **investigating** 2026-11-03 07:36 UTC: We are continuing to investigate this issue.
- **investigating** 2026-11-03 12:08 UTC: We are continuing to investigate this issue.
- **investigating** 2026-11-03 13:45 UTC: This incident has been resolved. Incident Start Time: 2026-11-03 06:43 UTC Incident End Time: 2026-11-03 12:22 UTC
- **resolved** 2026-11-03 13:45 UTC: This incident has been resolved. Incident Start Time: 2026-11-03 06:43 UTC Incident End Time: 2026-11-03 12:22 UTC

## Rewindex changes for this incident

- 2026-11-03 07:43 UTC: [Incident updated: Delivery Issue Canada - ICE Wireless](https://rewindex.com/change/r4af5b96337c647.md)
- 2026-11-03 07:53 UTC: [Incident silently edited: Delivery Issue Canada - ICE Wireless](https://rewindex.com/change/rda6da835d63f26.md)
- 2026-11-03 12:13 UTC: [Incident updated: Delivery Issue Canada - ICE Wireless](https://rewindex.com/change/rd940c9f2e8a0d2.md)
- 2026-11-03 13:53 UTC: [Incident updated: Delivery Issue Canada - ICE Wireless](https://rewindex.com/change/r685416a80c5978.md)


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Canonical: https://rewindex.com/company/sinch/incidents/3038ddmlvfj7 · Markdown: https://rewindex.com/company/sinch/incidents/3038ddmlvfj7.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/3038ddmlvfj7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T18:58:49.942Z