PostHog: Workflows Email Metric Ingestion Outage
Timeline of updates
- investigating
Status: Resolved
Between 10:58-11:36 GMT we had an incident that dropped email engagement events for emails sent from within workflows and broadcasts affecting downstream triggered automations for a handful of customers.
At no point were emails lost. Additionally during this time period email metrics are showing inflated numbers.
All affected customers will be contacted by us about their affected workflows and impact.
Changes Rewindex caught on this incident
- Major incident: Workflows Email Metric Ingestion Outage
- Incident updated: Workflows Email Metric Ingestion Outage
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
febd1f6e6fc66200…Version 2 captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
02da113f0be34220…
Impact, status and times are the vendor’s own, as last archived. View on www.posthogstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by PostHog, started 2026-11-03 15:25 UTC, resolved after 0 min, 1 update(s); edited after publishing.
- Title
- Workflows Email Metric Ingestion Outage
- Vendor
- PostHog
- Date
- URL
- https://rewindex.com/company/posthog/incidents/01M6GJ9PV4VAMMYHCK1RJC6S8V
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