Bandwidth: Voice Authentication Incident - Pindrop
Affected components: Inbound Calling - SIP
Timeline of updates
- investigating
Bandwidth teams have identified an incident impacting our inbound Voice Authentication services. Teams are working to restore expected voice authentication behaviors.
- monitoring
Teams are observing expected verification behavior and will monitor for prolonged stability.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- Major incident: Voice Authentication Incident - Pindrop
- Incident updated: Voice Authentication Incident - Pindrop
- Incident updated: Voice Authentication Incident - Pindrop
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-03 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
16387c03a410b6a0…
Rewindex captured a newer version after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.bandwidth.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Bandwidth, started 2026-11-03 22:59 UTC, resolved after 5.1 h, 3 update(s); edited after publishing.
- Title
- Voice Authentication Incident - Pindrop
- Vendor
- Bandwidth
- Date
- URL
- https://rewindex.com/company/bandwidth/incidents/sz863v4hjn60
Bandwidth profileRecent Bandwidth incidentsAll outages on November 3, 2026Bandwidth in November 2026MarkdownJSON