# Bandwidth: Voice Authentication Incident - Pindrop

> Bandwidth status incident “Voice Authentication Incident - Pindrop” on 2026-11-03: impact major (vendor’s label), 5.1 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bandwidth/incidents/sz863v4hjn60
Last updated: 2026-11-04T04:13:46Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-11-03 22:59 UTC · Resolved: 2026-11-04 04:07 UTC · Duration: 5.1 h
- Updates: 3 · Affected components: Inbound Calling - SIP
- [Vendor status page: https://status.bandwidth.com/incidents/sz863v4hjn60](https://status.bandwidth.com/incidents/sz863v4hjn60)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **investigating** 2026-11-03 22:59 UTC: Bandwidth teams have identified an incident impacting our inbound Voice Authentication services. Teams are working to restore expected voice authentication behaviors.
- **monitoring** 2026-11-04 03:01 UTC: Teams are observing expected verification behavior and will monitor for prolonged stability.
- **resolved** 2026-11-04 04:07 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-11-03 22:59 UTC: [Major incident: Voice Authentication Incident - Pindrop](https://rewindex.com/change/i58e48ebf4895ac.md)
- 2026-11-04 03:03 UTC: [Incident updated: Voice Authentication Incident - Pindrop](https://rewindex.com/change/r413dc0da1bf8ce.md)
- 2026-11-04 04:13 UTC: [Incident updated: Voice Authentication Incident - Pindrop](https://rewindex.com/change/reaa33c23230ac4.md)

## Cite this

Status incident (vendor impact label: major) posted by Bandwidth, started 2026-11-03 22:59 UTC, resolved after 5.1 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/bandwidth/incidents/sz863v4hjn60
- Citation: Bandwidth, “Voice Authentication Incident - Pindrop” (2026-11-03 22:59 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/incidents/sz863v4hjn60 (CC BY 4.0).
- Markdown link: `[Bandwidth: Voice Authentication Incident - Pindrop (2026-11-03)](https://rewindex.com/company/bandwidth/incidents/sz863v4hjn60)`


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Canonical: https://rewindex.com/company/bandwidth/incidents/sz863v4hjn60 · Markdown: https://rewindex.com/company/bandwidth/incidents/sz863v4hjn60.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/sz863v4hjn60 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:23:33.756Z