rewindex

ChangesBandwidthVoice Authentication Incident - Pindrop

Bandwidth: Major incident: Voice Authentication Incident - Pindrop

Major incidentoutage (model (Jev), 79%)Changed Detected status.bandwidth.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Bandwidth removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Voice Authentication Incident - Pindrop
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-11-03 22:59 UTC
AddedAffected components#5
Before: not present
After: Inbound Calling - SIP
AddedUpdateinvestigating#6
Before: not present
After: Bandwidth teams have identified an incident impacting our inbound Voice Authentication services. Teams are working to restore expected voice authentication behaviors.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

YesterdayWednesday, November 4Wed, Nov 4

2 incident changes

Tuesday, November 3

1 incident change

Cite this

Major incident: Voice Authentication Incident - Pindrop on Bandwidth’s status page, changed 2026-11-03 22:59 UTC (change 1 of 3).

Title
Major incident: Voice Authentication Incident - Pindrop
Vendor
Bandwidth
Date
URL
https://rewindex.com/change/i58e48ebf4895ac

All Bandwidth changesBandwidth profileMarkdownJSON