Companies / ai
Descript
17incidents since 2026-07-21
9major or critical
17in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Transcription jobs failing Descript reported a major outage in its transcription pipeline: transcription jobs could become stuck or fail. The incident started at 2026-09-29 18:12 UTC and was resolved at 2026-09-29 20:30 UTC, lasting 2 h 17 min; Descript reported restoring functionality but did not specify the underlying cause. | Major incident | |
| Critical incident: Rooms Recording Outage Descript reported a critical Rooms Recording outage starting at 2026-09-14 13:09 UTC and resolved at 2026-09-14 13:45 UTC, with a computed duration of 35 min. Functionality was fully restored by 09-14 13:27 UTC; no cause or specific fix was stated. | Major incident | |
| Major incident: Some Transcription requests are failing Some Descript transcription requests failed in a major incident starting 2026-09-04 13:53 UTC. Descript reported functionality fully restored at 2026-09-04 14:09 UTC and marked the incident resolved at 2026-09-04 17:00 UTC; the recorded incident duration was 3 h 7 min. | Major incident | |
| Critical incident: Avatar generation is unavailable Descript’s critical avatar generation outage ran from 2026-09-04 01:31 UTC to 2026-09-04 05:17 UTC, lasting 3 h 46 min. Avatar generations failed due to a third-party outage; Descript reported successful generations after that service returned and marked the issue resolved. | Major incident | |
| Major incident: Share Page Outage Descript reported a major Share Page outage with a recorded start of 2026-08-24 18:56 UTC and resolution of 2026-08-24 17:15 UTC; duration is unknown. The vendor said a fix had been implemented and the issue was resolved. | Major incident | |
| Critical incident: Rooms Outage Descript reported a critical Rooms outage starting at 2026-08-05 19:29 UTC, lasting 28 min and resolved at 2026-08-05 19:57 UTC. Functionality was fully restored at 19:32 UTC, followed by monitoring; no cause was stated. | Major incident | |
| Major incident: Issue with uploads to media library Descript reported a major incident affecting uploads to the media library’s root directory, starting 2026-07-27 16:37 UTC and resolved at 2026-07-27 16:54 UTC, with a reported duration of 16 min. Customers could work around the failure by creating a folder and uploading directly into it; no specific cause or fix was disclosed. | Major incident | |
| Critical incident: Video Regenerate failing for some users Descript reported a critical incident in which Video Regenerate failed for some users, starting at 2026-07-23 00:20 UTC and resolved at 2026-07-23 02:47 UTC, lasting 2 h 26 min. Functionality was fully restored by 02:39 UTC; no cause or specific fix was stated. | Major incident | |
| Major incident: SquadCast recordings intermittently failing SquadCast recordings intermittently failed in a major-impact incident starting 2026-07-21 19:01 UTC and lasting 39 min, resolved at 2026-07-21 19:40 UTC. Descript reported functionality fully restored at 2026-07-21 19:14 UTC but did not state a cause or specific fix. | Major incident |
Full Descript change timeline, with diffs →
Status incident history
Descript status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2026 | 17 | 9 |
Incidents per month, last 36 months
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Data table
| Month | Impact | Incidents |
|---|---|---|
| 2026-07 | critical | 1 |
| 2026-07 | major | 2 |
| 2026-07 | minor | 2 |
| 2026-08 | critical | 1 |
| 2026-08 | major | 1 |
| 2026-08 | minor | 2 |
| 2026-09 | critical | 2 |
| 2026-09 | major | 2 |
| 2026-09 | minor | 4 |
Silent edits
No silent edits or deletions detected for Descript yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Trust / security | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policy | descript.com/privacy | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Terms of service | descript.com/terms | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricing | descript.com/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / security | www.descript.com/security | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 17 of 17 incidents. Full list: last 90 days · JSON · Markdown
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Transcription jobs failing | major | 2.3 h | |
| Rooms Recording Outage | critical | 36 min | |
| Underlord | minor | 16 h | |
| Backend Workflow Outage | minor | 2.6 h | |
| Issues with Project Sync | minor | 6 d | |
| Video playback freezing when exporting or publishing | minor | 47 min | |
| Some Transcription requests are failing | major | 3.1 h | |
| Avatar generation is unavailable | critical | 3.8 h | |
| Share Page Outage | major | -101 min | |
| Help Center temporarily down | minor | 44 min | |
| Audition + AAF Timeline export unavailable | minor | 1.3 h | |
| Rooms Outage | critical | 28 min | |
| Issue with uploads to media library | major | 17 min | |
| Video Regenerate failing for some users | critical | 2.5 h | |
| Video files appear frozen or low FPS after import | minor | 8.8 h | |
| SquadCast recordings intermittently failing | major | 40 min | |
| Issues with Media Playback | minor | 5.4 h |