Descript change history

Descript reported a major outage in its transcription pipeline: transcription jobs could become stuck or fail. The incident started at 2026-09-29 18:12 UTC and was resolved at 2026-09-29 20:30 UTC, lasting 2 h 17 min; Descript reported restoring functionality but did not specify the underlying cause.

Descript reported a critical Rooms Recording outage starting at 2026-09-14 13:09 UTC and resolved at 2026-09-14 13:45 UTC, with a computed duration of 35 min. Functionality was fully restored by 09-14 13:27 UTC; no cause or specific fix was stated.

Some Descript transcription requests failed in a major incident starting 2026-09-04 13:53 UTC. Descript reported functionality fully restored at 2026-09-04 14:09 UTC and marked the incident resolved at 2026-09-04 17:00 UTC; the recorded incident duration was 3 h 7 min.

Descript’s critical avatar generation outage ran from 2026-09-04 01:31 UTC to 2026-09-04 05:17 UTC, lasting 3 h 46 min. Avatar generations failed due to a third-party outage; Descript reported successful generations after that service returned and marked the issue resolved.

Descript reported a major Share Page outage with a recorded start of 2026-08-24 18:56 UTC and resolution of 2026-08-24 17:15 UTC; duration is unknown. The vendor said a fix had been implemented and the issue was resolved.

Descript reported a critical Rooms outage starting at 2026-08-05 19:29 UTC, lasting 28 min and resolved at 2026-08-05 19:57 UTC. Functionality was fully restored at 19:32 UTC, followed by monitoring; no cause was stated.

Descript reported a major incident affecting uploads to the media library’s root directory, starting 2026-07-27 16:37 UTC and resolved at 2026-07-27 16:54 UTC, with a reported duration of 16 min. Customers could work around the failure by creating a folder and uploading directly into it; no specific cause or fix was disclosed.

Descript reported a critical incident in which Video Regenerate failed for some users, starting at 2026-07-23 00:20 UTC and resolved at 2026-07-23 02:47 UTC, lasting 2 h 26 min. Functionality was fully restored by 02:39 UTC; no cause or specific fix was stated.

SquadCast recordings intermittently failed in a major-impact incident starting 2026-07-21 19:01 UTC and lasting 39 min, resolved at 2026-07-21 19:40 UTC. Descript reported functionality fully restored at 2026-07-21 19:14 UTC but did not state a cause or specific fix.