Changes / Descript / Transcription jobs failing
Descript: Major incident: Transcription jobs failing
Summary
Descript reported a major outage in its transcription pipeline: transcription jobs could become stuck or fail. The incident started at 2026-09-29 18:12 UTC and was resolved at 2026-09-29 20:30 UTC, lasting 2 h 17 min; Descript reported restoring functionality but did not specify the underlying cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Transcription jobs failing
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-29 18:12 UTC
Before: not present
After: 2026-09-29 20:30 UTC
Before: not present
After: We have detected a problem with our transcription pipeline, and we are currently investigating. Currently, transcription jobs may be stuck or failing.
Before: not present
After: Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
Before: not present
After: This issue is now resolved.
Before: not present
After: We have identified the underlying issue and are working to restore functionality.
Before: not present
After: Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
Before: not present
After: This issue is now resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Transcription jobs failing (this change) Descript reported a major outage in its transcription pipeline: transcription jobs could become stuck or fail. The incident started at 2026-09-29 18:12 UTC and was resolved at 2026-09-29 20:30 UTC, lasting 2 h 17 min; Descript reported restoring functionality but did not specify the underlying cause. | Major incident |