Companies / Descript / incidents

Descript: Transcription jobs failing

Impact: majorStatus: resolvedStarted Resolved (2.3 h)6 updatesSource: status.descript.com (opens in new tab)
Summary

Descript reported a major outage in its transcription pipeline: transcription jobs could become stuck or fail. The incident started at 2026-09-29 18:12 UTC and was resolved at 2026-09-29 20:30 UTC, lasting 2 h 17 min; Descript reported restoring functionality but did not specify the underlying cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: TranscriptionTranscription

Timeline of updates

  1. investigating

    We have detected a problem with our transcription pipeline, and we are currently investigating. Currently, transcription jobs may be stuck or failing.

  2. monitoring

    Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

  3. resolved

    This issue is now resolved.

  4. identified

    We have identified the underlying issue and are working to restore functionality.

  5. monitoring

    Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

  6. resolved

    This issue is now resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.descript.com (opens in new tab). Descript profile · Recent Descript incidents · Markdown · JSON