Changes / Descript / Video Regenerate failing for some users
Descript: Critical incident: Video Regenerate failing for some users
Summary
Descript reported a critical incident in which Video Regenerate failed for some users, starting at 2026-07-23 00:20 UTC and resolved at 2026-07-23 02:47 UTC, lasting 2 h 26 min. Functionality was fully restored by 02:39 UTC; no cause or specific fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Video Regenerate failing for some users
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-07-23 00:20 UTC
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After: 2026-07-23 02:47 UTC
Before: not present
After: We have detected an issue with Video Regenerate and are working to restore functionality. We will update here as soon as we have more information.
Before: not present
After: We have detected a problem and are investigating the underlying issue.
Before: not present
After: Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
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After: This issue is now resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Video Regenerate failing for some users (this change) Descript reported a critical incident in which Video Regenerate failed for some users, starting at 2026-07-23 00:20 UTC and resolved at 2026-07-23 02:47 UTC, lasting 2 h 26 min. Functionality was fully restored by 02:39 UTC; no cause or specific fix was stated. | Major incident |