Descript: Video Regenerate failing for some users

Impact: criticalStatus: resolvedStarted 2026-07-23 00:20 UTCResolved 2026-07-23 02:47 UTC (2.5 h)4 updatesSource: status.descript.com

Summary

Descript reported a critical incident in which Video Regenerate failed for some users, starting at 2026-07-23 00:20 UTC and resolved at 2026-07-23 02:47 UTC, lasting 2 h 26 min. Functionality was fully restored by 02:39 UTC; no cause or specific fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Image generationVideo Regenerate

Timeline of updates

investigating2026-07-23 00:20 UTC
We have detected an issue with Video Regenerate and are working to restore functionality. We will update here as soon as we have more information.
investigating2026-07-23 01:33 UTC
We have detected a problem and are investigating the underlying issue.
monitoring2026-07-23 02:39 UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
resolved2026-07-23 02:47 UTC
This issue is now resolved.

Rewindex changes for this incident

Critical incident: Video Regenerate failing for some users 2026-07-23 00:20 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.descript.com (opens in new tab). Descript profile · Recent Descript incidents · Markdown · JSON